Old Account was hacked with games on it, can i get them back?

Discus and support Old Account was hacked with games on it, can i get them back? in XBoX Games and Apps to solve the problem; Hello, I had my account on windows randomly changed on my pc. The email went to some Russian person and it was locked me out of my accounts, for pc and... Discussion in 'XBoX Games and Apps' started by Max Shadow1, Jul 8, 2023.

  1. Max Shadow1
    Max Shadow1 Guest

    Old Account was hacked with games on it, can i get them back?


    Hello, I had my account on windows randomly changed on my pc. The email went to some Russian person and it was locked me out of my accounts, for pc and Xbox. I had countless games on it, and going through the support forms and its pretty much been the same in saying that im screwed, I couldn't sign in to support to even try and get this resolved before the email was changed. What can I do?

    :)
     
    Max Shadow1, Jul 8, 2023
    #1
  2. Janet_C Win User

    Old Account was hacked with games on it, can i get them back?

    Hello!

    I'm a Independent Advisor. I will be glad to help you.

    If the hacker changed the data you originally had as your primary email, it will be very difficult for you to get your account back.

    Please try to follow the hacked or compromised account recovery guidelines of this tool:

    https://support.microsoft.com/account-billing/h...

    If you somehow find the new email address associated with your account, fill out the recovery form with that information.

    https://account.live.com/acsr

    Here are some tips on how to find the email address.

    https://support.xbox.com/help/account-profile/m...

    Best Regards.
  3. JosefLBohorquez Win User

    Can i get an old account back

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this RoodeEucalyptus

    Just to confirm, are you trying to recover an Activision account?

    Or a Microsoft Account?
  4. RoodeEucalyptus Win User

    Can i get an old account back

    I just want the verification email for my activision so i can bind another email
  5. JosefLBohorquez Win User

    Can i get an old account back

    If this email that you want to recover is a Microsoft email (outlook.com, hotmail.com, etc)

    I can advise you fill the account recovery form, in that way you're going to submit a ticket with Microsoft account recovery team https://account.live.com/acsr

    You can try all the emails you remember or

    if you had a phone number attached to the account, you can use that too.

    Also, you could try alternative methods to recover your account here:

    https://support.microsoft.com/en-us/account-bil...

    Please note that no one here including regular Microsoft Support is capable to send password reset links, tell you what's the email or modify/change account details for security policies
  6. FuriousFiddle6 Win User

    Please help me get my old account back

    hello im having troubles with my old account i tried to get back on but it keeps saying its invalid, I went to hotmail.com (outlook.com) and it said it was hacked so is there anyway to get my old account back?
Thema:

Old Account was hacked with games on it, can i get them back?

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