Old account needed new information = Lost access to my account

Hi there.

Please refer to contact Microsoft directly, they should be able to ask you recovery questions.

I'm not entirely clear, but let me ask.

Are you saying you lost access to your original account, and made a new account?

If so, any purchases from old account will not be available to new account. To access these, you would need to recover your old account.

in short old xbox live account lost, still want same Facebook on new account, can't access old xbox account to unlink, and Facebook doesn't show my Facebook as connected but when I try connecting Facebook to new account it says it's logged in to the old
account.

To use it on the new account, you'd have to be able to sign in with the old account, set your Home Xbox up with the old account, and then access it on your new account. If that makes sense.

Home Xbox Info: https://beta.support.xbox.com/help/hardware-network/console/my-home-xbox

If you need to recover a lost email: https://support.xbox.com/en-US/my-account/microsoft-account/forgot-microsoft-account-solution

Hi RamiroMonetes1,

So as i understand you lost access to your old ps4 account?

that old ps4 account contains the game minecraft?

if you lost access to your ps4 account please contact playstation customer service(s).

https://support.playstation.com/LiveChatRequest

Provide them with the following information:

1. Creditcard number (to verify you are the person of the account)
2. recent purchases
3. etc..