Ok this is not fun, funny, or even aceptable anymore. 30 days now no answer or fix.

Since my last discussion was locked with no new answers for aver 2 weeks now. Here it is again and your crappy answer. I want this fixed, I want this fixed, I want this fixed, I want this fixed. You owe me money fix it. If I owed you money you would send
a collection agency after me, you owe me money, fix it and make it right. I want my money. You are wasting my time and money. Fix this fix this fix this.

Received email stating there is an issue with my account in the October Rewards email. I check my account and see my credits have not been moved over for 4 months now. I have posted in many forums telling me it is wrong one. I have called into support and
they tell me to post in the forum. This is the dumbest kind of support I have ever had to deal with. Why the hell am I reaching out to you about a problem you noticed and notified me about. fix it.

So here I am 15 days into this and still no help still completely lost as I was before. How about in the email if you want me to inquire in forums you give me link directly to the forum I need to post in, instead of searching through the list, I have selected
the xbox rewards, xbox live rewards questions each post but it ends up somewhere where it should not be and instead of help i just get told to post in correct forum. I really do hate your support model. It is one of the worst to deal with.

Another day no answer, I see so many of the same question with no answers. Why even have this? To frustrate us more? My billing address hasn't changed, I have one billing method, I do not know why I am not getting my deposits. I just have a bunch of credits
pending, for 4 months now. I have posts in 3/4 different locations, only reply I ever get is you are in wrong forum. I would like this fixed already. Keep missing out on some of these preorders as I would like to use some of these credits to help pay. This
is money you guys are losing. Oh well, will just buy it on pS4, they don't make promises of rewards and then don't follow thru.

Hello ,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

:)

 

Error message when swapping Live accounts between email accounts

I will not be posting in this thread anymore, as I strongly believe the answer I originally posted is the root cause for it not switching over. Please allow up to the full 30 days of creating that new Microsoft Account to switch it over with, or use an existing
Microsoft Account to switch it over with that is over 30 days old.

Thanks,

Daniel

 

Can we just stop the war?

[quote user="xXDarkBlade14Xx"]

"Ok, I left the forums for months because of all the nonsensical bickering on here, and coming back I see it hasn't changed." (<---- since I have no goddamn clue how you quote people now.....)

Sums it up for me.... stupid and annoying really. I miss the old forums where it was actually fun/funny threads and not just constant "This game blows" "No, you blow, go play cod"

[/quote]

That was back when this forum and community was actually fun. Now, if you say a good or bad thing, or even sarcastic/joking thing, a flame war brews until no end.

 

I want this fixed, over 30days with no resolution now or even that much of an answer. Fix this.

 

I am going to be super obnoxious with comments and stuff until this is fixed, maybe if i can make your lives a little more annoying someone will finally do something.

 

Maybe if I can get like a 100 comments on here you will see this and realize something should be done.

 

This is the dumbest form of support ever. you guys suck

 

Hello ,

After reviewing your account, it appears that

you are currently being affected by a known database issue which is

interfering with the information on your account. What is happening is

that your billable account information is being incorrectly communicated

to our servers. Since this data is necessary to determine where to

place your deposit, the process is aborted. Since this issue is

currently being caused by a database not under our control, we have

escalated the problem, and it is currently being worked on by another

team. At the current point in time, they have not yet provided us with

an approximate solution date. We apologize for the inconvenience, and

ask for your patience while our other team works on a solution.

That was your reply to my discussion over 2 weeks ago. It is your issue and it is not fixed.

 

My patience is up. screw this rewards program, screw microsoft.

 

Hello C0D3b1ueDV0,

We're sorry to hear about your frustrations with the program. We'll take your sentiment and feedback and provide it to the appropriate team. Unfortunately, our other team has not yet provided us with their resolution to this issue. We lock threads since
users sometimes have issues finding their posts, so continuing discussions can become fragmented, with users often creating new posts when they cannot find an old one.