Offline update issue on Xbox One S

Hi Toasty235,

Thanks for your post. I understand you are experiencing an issue updating your Xbox One S. If factory resets have not resolved this issue you may want to attempt an
Offline System Update. This will update your console with a stable version of the Xbox's operating system.

I hope this helps.

Hi,

Yes the Xbox One X works the same as the Xbox One and Xbox One S, update wise for games and console updates.

While it is advised to connect the console to the internet, you should be able to go offline as mentioned on the support page that Smwutches
posted : https://support.xbox.com/en-US/xbox-one/networking/using-xbox-one-offline

This is the same for any Xbox One console, so regular, S and X

Hello Ayman_69,

Thank you for the update. I understand you were able to power on an older console but you are still experiencing an issue with starting your Xbox One S. You may want to try performing an

Offline System Update to continue troubleshooting this issue.

I hope this helps.

Hello AndrejPečeňa,

Thank you for your post. I understand you are experiencing an issue with your Xbox One S stalling on the preparing console screen. To troubleshoot this, please try performing an

Offline System Update.

Please let us know how this goes.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey JeroenJeWeetWel, how are you today? Hope you're well.

So, your One S reads all of the 360's discs but your One X don't?

It might be some issue indeed with your disc reader of the console. Try to offline update it and try again:

https://support.xbox.com/en-US/help/hardware-ne...

In the link above go to the tab: "Download OSU1 System Offline Update File"

If your console is the Original Xbox One:

Important! For Build 6.2.9781.0, use the OSU3 Offline System Update file. For all other builds, use the OSU2 file.

Go to the tab: "Download offline update file from OSU2 or OSU3 system"