Offline system update problems

msmorgan7 · Sep 9, 2014

Since my Xbox one has been stuck on the green screen of death around a month, I have been trying to fix it. I've tried every option listen on this website through support and nothing is working. I have been trying to do the offline update and reset my xbox
back to factory defaults, but when I attempt to turn on my xbox by forcing it to read and do the update in the USB port it does not work. It simply turns on normally. What should I do?

:)

barneystuta · Sep 9, 2014

Green Screen of Death

Was this the first boot up? Or have you used it already?

This link may help
Offline System Update Diagnostic Tool | Xbox One - Xbox.com

Hordie · Sep 9, 2014

Stuck on green XBOX ONE loading screen, please help!!

Hi BIGbang theory7,

Sorry you're having problems with the update. I would suggest that you try using the

Offline System Update Tool to finish your update, if it's still getting stuck after a hard reset, and not booting.

Bhutankam Pema · Sep 18, 2014

you^ll Need to Format on NTFS and copy the Folder &System to the root of your 2GB USB Stick.

Not the whole OSUDT Folder. only the included System Folder (which has maybe 6 files in it)

You^ll Need power downplug out powersupport plug back in, plug in USB and hold Bind and eject than short press power.

I^ve done it yesterday it is a bit tricky. May you can use Youtube to get Infos...

Jamie Robb · Sep 19, 2014

I have an issue in which my Xbox just displays a blank screen. I have tried the emergency offline update but when I should be hearing to power on beeps it just plays either the disc eject beeps over and over again or it plays the power down beeps over and
over again.

ASAPnickE · Apr 21, 2015

same issue for the last few days. xbox support has me running in circles. i have had the same experience as above; however my latest attempt got me to the applying update screen, and then freezes at like 3/4th complete. this is insanity.

Mister Beep · Oct 31, 2018

Hey there ASAPnickE!

Sorry to hear about the update issue! Since this is an older thread, please be sure to post a new thread detailing the issue so our awesome community can provide support tailored specifically to you!

{Parity}

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
Unplug the power cord from the back of the console for 5 minutes.
Plug the power cord back in and restart the console.

If none of that works you will probably need to contact
Xbox Support and set it up for a repair.

XBF Felixx P

Hello
Huey1107!!

We apologize for the inconvenience and frustration this has caused but rest assured we are here to help.

We would like to troubleshoot the console itself a bit more in an effort to clear this up we suggest a full reset of the console from the Troubleshoot screen by using these steps :

Unplug the network cable if you're using a wired network connection.
Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
Wait 30 seconds, and then plug the power cord back in.
Press and hold the BIND button (located on the left side of the console) and the
EJECT button (located on the front of the console), and then press the
Xbox button on the console.
Continue holding the BIND and
EJECT buttons for 10-15 seconds.
Listen for two “power-up” tones a couple of seconds apart. You can release the
BIND and EJECT buttons after the second power-up tone.

Once the troubleshooting screen comes up select reset console and then select reset and remove everything. Give it a shot and let us know how it goes.

If that action is unsuccessful, I would advise that you Set up a repair for this device as it could be an issue with the consoles HD that is causing these issues.

Click on the following link to register and set up the repair order for your device.

Microsoft Device Service and Repair

I hope this helps.

Thanks again for being the best part of our Xbox team!

Felix

Xbox forums support

Jamie Robb

I have an issue in which my Xbox just displays a blank screen. I have tried the emergency offline update but when I should be hearing to power on beeps it just plays either the disc eject beeps over and over again or it plays the power down beeps over and
over again.

Bhutankam Pema

you^ll Need to Format on NTFS and copy the Folder &System to the root of your 2GB USB Stick.

Not the whole OSUDT Folder. only the included System Folder (which has maybe 6 files in it)

You^ll Need power downplug out powersupport plug back in, plug in USB and hold Bind and eject than short press power.

I^ve done it yesterday it is a bit tricky. May you can use Youtube to get Infos...

ASAPnickE

same issue for the last few days. xbox support has me running in circles. i have had the same experience as above; however my latest attempt got me to the applying update screen, and then freezes at like 3/4th complete. this is insanity.

Offline system update problems