"Ödemenizi işleme alamıyoruz." Hatası -[Translation - "We can't process your payment." ...

YondaimeMichael · Nov 26, 2018

Merhabalar, yeni xbox one kullanıcı olarak xboxıma oyun almak istiyorum. Lakin "Ödemenizi işleme alamıyoruz." adlı hatayla karşı karşıyayım. İndirimler 17 saat sonra bitecek. Lütfen mümkün olan en kısa zamanda bu sorunumu
kesin bir şekilde çözüme kavuşturacak yardımlarınızı bekliyorum.

Microsoft desteğine başvurun
Ödemenizi işleme alamıyoruz.
Microsoft desteğine başvurunÖdemenizi işleme alamıyoruz.

rhvqRU+TTUWse9sR.0.0.25.13
2018/11/26 - 16:20:34 UTC

-[Translation - Hi, I want to get xbox one game as new xbox one user. However, we cannot process your payment. I'm facing an error. Discounts will end in 17 hours. Please wait as soon as possible to help you solve this problem in some way.
Contact Microsoft support We are unable to process your payment. Contact Microsoft support We are unable to process your payment. rhvqr A + ttuwse9sr.0.0.25.13 UTC]

:)

M3tal Daz3 · Nov 26, 2018

ÖDEMENİZİ İŞLEME ALAMIYORUZ [We can't process your payment]

For purchasing issues you would need to contact xbox support:
http://support.xbox.com/contact-us

nasoo06 · Nov 26, 2018

ÖDEMENİZİ İŞLEME ALAMIYORUZ [We can't process your payment]

Bu hatayı hem bilgisayarımda hemde Xbox one da alıyorum. İki farklı kartla denedim ama yine olmuyor. ininal kart kullanıyorum daha önce Fifa 18,GamePass,EA Access,Xbox live gold ve Red dead redemption almıştım ilk defa bu hata ile karşılaşıyorum.İnternette
çözüm bulamamadım.Lütfen yardım edin.

[Translation - I get this error on both my computer and Xbox one. I tried with two different cards, but it's not happening again. I am using an ininal card I have previously received Fifa 18, GamePass, EA Access, Xbox Live gold and Red dead redemption
for the first time I encountered this error. I couldn't find a solution on the Internet. Please, help me.]

RandyAU93 · Nov 26, 2018

Do you see this error on your console, on your computer, or on multiple devices?

Translating to Turkish using bing.com/translate:

Konsolunuzda, bilgisayarınızda veya birden çok aygıtta bu hatayı görüyor musunuz?

YondaimeMichael · Nov 26, 2018

Do you see this error on your console, on your computer, or on multiple devices?

Translating to Turkish using bing.com/translate:

Konsolunuzda, bilgisayarınızda veya birden çok aygıtta bu hatayı görüyor musunuz?
Click to expand...

i see this error my computer and our ( me and my friend) mobile phones

XBF Leonzo G · Nov 6, 2018

Hello YondaimeMichael,

Thank you for bringing this issue to our attention. We recommend contacting your financial institution to investigate the failed transaction. If the financial institution states that everything looks good on their end, we recommend contacting the
Xbox Support Team to investigate the failed transaction. We will provide steps on how to contact the support team. Be sure to let us know the results!

Click on the support team link we provided

Select Billing in the category area

Select No Thanks...

Select Error messages and codes

Select Request a call from Support

XBF Leonzo G

Hello YondaimeMichael,

Thank you for bringing this issue to our attention. We recommend contacting your financial institution to investigate the failed transaction. If the financial institution states that everything looks good on their end, we recommend contacting the
Xbox Support Team to investigate the failed transaction. We will provide steps on how to contact the support team. Be sure to let us know the results!

Click on the support team link we provided
Select Billing in the category area
Select No Thanks...
Select Error messages and codes
Select Request a call from Support

YondaimeMichael

Do you see this error on your console, on your computer, or on multiple devices?

Translating to Turkish using bing.com/translate:

Konsolunuzda, bilgisayarınızda veya birden çok aygıtta bu hatayı görüyor musunuz?

i see this error my computer and our ( me and my friend) mobile phones

RandyAU93

Do you see this error on your console, on your computer, or on multiple devices?

Translating to Turkish using bing.com/translate:

Konsolunuzda, bilgisayarınızda veya birden çok aygıtta bu hatayı görüyor musunuz?

borayucesan

Merhaba

Ben de aynı sorundan muzdarip im.

Eğer sorun çözümünü bulursan buraya da yazar mısın lütfen

Translation - I'm trying to get Xbox Game Pass Ultimate, but when I click on subscribe with my payment option, I'm getting an error called "We can't process your payment." Some users say that this situation using 3D Secure Store originates in Turkey
and Microsoft does not support this. I have tried many different methods for about a day to reach the solution, but I failed, and also the Get Help application on my computer does not work 8 days to the end of the discount please help urgently.]

XBF Ezra G

Hi WarrenVicked,

Thanks for your post. I understand you've been experiencing issues with a payment for Game Pass Ultimate. To address this issue, please use the
Contact Us portal to speak to an agent. Support will be able to view your account and troubleshoot the payment to be processed, and get you onto your subscription to enjoy.

I hope this helps.

"Ödemenizi işleme alamıyoruz." Hatası -[Translation - "We can't process your payment." ...