Odd issue with Xbox One Blu-Ray Drive. I insert the disc and it pulls in fine but never ...

Bills317 · Mar 11, 2014

I push eject once and it half pops it out and swallow's it whole again. Then my discs work fine.

This happens maybe 2 out of ten times.

Other then that everything seems ok.

:)

Aaron36CF · Mar 11, 2014

Xbox One Blu-ray App Problem

Hello,

I have an issue regarding the Blu-ray playback functionality on the Xbox One.

I've downloaded and installed the Blu-ray app but whenever I insert a Blu-ray disc and attempt to play it, I'm greeted with a black screen. I can bring up the playback options to pause and fast forward, but it does nothing. I am DEFINITELY using a compatible
Blu-ray disc and in terms of regions. I've also been playing Battlefield 4 and Dead Rising 3 using discs so I'm fairly sure it's not a disc drive fault. Could somebody please help?

Thank you!

InsaneContender · Mar 11, 2014

Blu-Ray Player problems

Lately whenever I try to play a *BRAND NEW* Blu-Ray, the disc drive will make a griding noise, and won't register that it has a disc inside. I have to mess around and insert the Blu-Ray, or completely turn off my Xbox and unplug it. But it'll play and read
DVDs perfectly fine without a problem. Is it something to do with the disc drive, the app, or the Blu-Rays I'm watching?

StephenCasemore · Mar 11, 2014

Not had this problem myself although the drive is very sensitive with discs going in and out. If you have any other issues with it contact support to get a replacement.

StephenCasemore

Not had this problem myself although the drive is very sensitive with discs going in and out. If you have any other issues with it contact support to get a replacement.

Obsessive Power

Never has been a disc drive app on the Xbox One platform. There is a notification icon on the dashboard if you have a disc inserted, but this has never been an 'App'.

If you have to keep removing a disc and re-inserting it to play, there is clearly a hardware fault with the console. If your Blu-ray drive is failing, a 'disc drive app' would make no difference.

Obsessive Power

Hi,

Can you check if your console can read DVD discs please? To do this just insert a DVD movie disc. If it works, the console will load the Blu-ray Player app (make sure this this downloaded from the Xbox Store).

Note that the disc you try must be a DVD not an Xbox One or a Blu-ray movie disc.

If your console won't start the DVD movie disc then this indicates a fault with your Xbox One Blu-ray drive. These drives contain two lasers, one for DVD's and one for Blu-ray discs. Xbox One disc games are on Blu-ray, Xbox 360 games are DVD's.

atDoc Rogers

The latest update did not fix the playback issue with Game of Thrones Season 3 on Blu-Ray.

Some users may encounter the error that was causing the Xbox to not read the disc, again, even after updating the Blu-Ray player app.

To work around this, fire up the Blu-Ray app with no disc in your Xbox.

You'll be prompted that there is no disc in your drive.

Insert Game of Thrones season 3 blu-ray into your drive.

Viola, and enjoy.

Nursemorph

Well, according to Microsoft:

"Game discs for the Xbox console are not coded to regions"

So, on that basis, game discs from another region shouldn't make a difference (it would be different if they were movie discs)

If the drive is simply not recognising there is a disc inserted, then it may be the particular laser diode thingy is malfunctioning....the Xbox has 2 diodes: One for reading DVD discs and one for reading Blu-Ray discs. If the games are Blu-Ray discs, try playing a Blu-Ray movie disc (if you have one to hand)...if it plays fine, then the Laser Diode is working and it's something else

Odd issue with Xbox One Blu-Ray Drive. I insert the disc and it pulls in fine but never ...