O botão "B" do meu controle parou de funcionar!!!

Galera, tenho um controle do xbox one antigo que uso no pc, estava jogando tranquilo e ele parou de funcionar, ele já esta atualizado, já vi videos e nada, o chato foi que ele estava normal e do nada parou, por favor socorro!!!

[Translate]

I have a control of the old xbox one that I use on the pc, I was playing quiet and it stopped working, it's already updated, I've seen videos and nothing, the annoying thing was that it was normal and out of nowhere, please help! !!

[translate]

:)

 

Dois controles pararam de funcionar [Translation: Two controls stopped working]

Olá.. Gostaria de uma ajuda, meu controle parou de funcionar o botão LT enquanto configurava ele no FIFA 2014, pensei que tinha estragado pelo desgaste, comprei outro e 2 semanas depois este também deu ***, o botão RB parou de funcionar. Alguem tem alguma
dica?

[Translation: Hello.. I would like some help, my control has stopped working the LT button while he was in
FIFA 2014, I thought you were spoiled by the wear, I bought another and 2 weeks after this also crashed, the RB buttonstopped
working. Does anyone have any tips?]

 

Serial number of the Stereo Headset

O meu Head Set parou de funcionar o microfone e estou querendo trocar, mas não sei onde está o número de série.

[Translation: My Head Set stopped working the microphone and I am wanting to change, but don't
know where is theserial number.]

 

Hi there!

Happy to help if you are running into issues still and apologies for the delay on the response!

Can you describe what issues your are running into with your controller and provide the following info:

• What steps have you tried already to resolve the issue:
  
• What is the current Windows 10 version you are running on your PC:
  
• Can you check the Controller firmware version:
  
• Wired controller or wireless:
  
• What is your current Console OS version:
  

Post back with that info if you are still running into issues and we will be here to assist!