NXOE Issue with HDMI

Discus and support NXOE Issue with HDMI in XBoX on Consoles to solve the problem; Hello, I was fortunate enough to be selected to receive the New Xbox One Experience Dashboard late last evening. I had no install issues, and enjoyed... Discussion in 'XBoX on Consoles' started by ResinousHashish, Oct 3, 2015.

  1. ResinousHashish
    ResinousHashish Guest

    NXOE Issue with HDMI


    Hello, I was fortunate enough to be selected to receive the New Xbox One Experience Dashboard late last evening. I had no install issues, and enjoyed the experience for quite a few hours last night, this morning I turned my Xbox on and watched Hulu, went
    out to lunch and came back to find a "cant find signal" message on my TV.

    Switched HDMI Cords (x2)

    Switched HDMI Ports (x2) (They all work with my cable box / HDMI cables, but not Xbox One)

    Hard Reset (x3)

    Unplugged (x2)

    Hold Eject + Power Button (x2) (Reset Video Settings)

    Called Support (x2 Representatives)

    Console out of warranty, support wasn't any help, I own a $500 brick now.

    :)
     
    ResinousHashish, Oct 3, 2015
    #1
  2. MolonLabe0928
    MolonLabe0928 Guest
    After NXOE Update Video Stutters in all Apps

    Got the NXOE a few days ago and the video stutter is insane. I have done all calibration, manually set my Xbox to be in HDMI and at the right color depth and pixel settings, but any video I try to watch be it through Netflix, Movies/TV, etc all stutter.
    Freeze, then play, glitch frames (green screen) and just act utterly useless.

    I have verified it's not my HDMI cable, port, or anything else. Power cycling does not impact this. It is not a latency issue. Any thoughts? Is this a known issue with the NXOE?
     
    MolonLabe0928, Oct 3, 2015
    #2
  3. GregSwan-AE3A9BE7-C18E-44DD-92C5-95F6A6048B3B
    GregSwan-AE3A9BE7-C18E-44DD-92C5-95F6A6048B3B Guest
    Black Screen Flashes Since Update

    I am also experiencing the same issue. I have ordered new cables as I thought it may be the issue.

    The issue happens in game and outside of it at the root of the NXOE.

    I am using a Yamaha HDMI receiver as a passthrough with a Sharp LED TV. I was wondering if either of you have similar equipment.
     
    GregSwan-AE3A9BE7-C18E-44DD-92C5-95F6A6048B3B, Oct 3, 2015
    #3
  4. CaCHooKa Man
    CaCHooKa Man Guest

    NXOE Issue with HDMI

    These aren't the preview forums:

    forums.xbox.com/.../default.aspx

    You also probably didn't read the release notes:

    HDMI-In:

    • You may experience a black screen when using a device via HDMI-in, even if this device is not a cable or set-top box.
    • Workaround: Run through the initial TV set-up and configure for a TV provider even if you don’t have a TV provider.
     
    CaCHooKa Man, Oct 3, 2015
    #4
  5. ResinousHashish
    ResinousHashish Guest
    I made a mistake, I have posted to the correct forum.

    This isn't a "black screen" issue, my TV is stating "No Signal Found" such as it would if the TV box was off.

    Again, my Vizio TV is displaying "No Signal Found" box.
     
    ResinousHashish, Oct 31, 2018
    #5
  6. ResinousHashish Win User

    NXOE Issue with HDMI

    I made a mistake, I have posted to the correct forum.

    This isn't a "black screen" issue, my TV is stating "No Signal Found" such as it would if the TV box was off.

    Again, my Vizio TV is displaying "No Signal Found" box.
  7. CaCHooKa Man Win User

    NXOE Issue with HDMI

    These aren't the preview forums:

    forums.xbox.com/.../default.aspx

    You also probably didn't read the release notes:

    HDMI-In:

    • You may experience a black screen when using a device via HDMI-in, even if this device is not a cable or set-top box.
    • Workaround: Run through the initial TV set-up and configure for a TV provider even if you don’t have a TV provider.
  8. GregSwan-AE3A9BE7-C1 Win User

    Black Screen Flashes Since Update

    I am also experiencing the same issue. I have ordered new cables as I thought it may be the issue.

    The issue happens in game and outside of it at the root of the NXOE.

    I am using a Yamaha HDMI receiver as a passthrough with a Sharp LED TV. I was wondering if either of you have similar equipment.
  9. Shaithis-7A0AF374-08 Win User

    No sound with live TV

    Similar problem here, but everything's coming from HDMI out pass-thru.

    When I first power up my XB1 and go to Live TV I get a picture and no sound. On random occasions I get a black screen (no picture AND no sound). To correct the sound issue I typically have to remove the HDMI OUT cable from the XB1, wait a few seconds and
    then plug it back in, sound returns. When the Live TV is just a blank screen I typically have to restart the console. Both issues are really annoying and I never had the issue prior to the NXOE. The problem's existed since I was in the Preview for NXOE.

    I'm watching FIOS Local channels via Tivo to the XB1.

    By now you'd think this issue would have been resolved.
  10. MoeJennings Win User

    Stuttering video using Hauppauge TV tuner on XBOX Once

    I totally agree with you. This should work out of the box. It needs to be fixed.

    The HDMI passthrough stutter might be a separate issue because it has been a problem prior to the NXOE, and a hard restart fixes it while a hard restart does not fix the OTA Tuner.
Thema:

NXOE Issue with HDMI

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