Number of Years on Xbox One not showing on profile

Krampusii · Jan 18, 2022

hey there

I don't know if its a bug or not but i have noticed about my years in Xbox live doesn't show on my gamertag ?

is there anyway I can get it back ?

thank you

:)

Smwutches

If your Gold expired and you didn't have a subscription before you got Ultimate, it can cause you to lose it, but it should show up after a bit.

If you upgraded your Gold to Ultimate I've heard some people have had the same issue. It shouldn't have caused you to lose it, but in some cases it has. Unfortunately there's no way to force it back. You would just have to wait on the servers to update it again.

Smwutches

But did you have a period of time that you did not have the subscription?

Smwutches

Gold is included in Ultimate so you do have it. Did you have a break in the subscriptions?

Kirill Krasin

You don't need to apologies =)

You can try to ask your friends to check your profile and see your Tenure level. Or Reply with your GamerTag here, and i will check it.

Krampusii

If your Gold expired and you didn't have a subscription before you got Ultimate, it can cause you to lose it, but it should show up after a bit.

If you upgraded your Gold to Ultimate I've heard some people have had the same issue. It shouldn't have caused you to lose it, but in some cases it has. Unfortunately there's no way to force it back. You would just have to wait on the servers to update it again.

I have been waiting serval months now, but i will wait more

thank you

Number of Years on Xbox One not showing on profile