Now it is April 26th and we have almost gone a month without a VIP Vault restock

MasterSidearmS · Apr 26, 2018

It is now April 26th, and not only is the BING side things busted right now (can't earn points from searchers, and "warpspeed quiz" is busted and not posting its points. BUT HEY, WHAT LOVELY PICTURE OF A F**KING PANDA I GET TO LOOK AT.

You guys have said NOTHING, offered no solutions, and still just outright IGNORE your community who is pissed off at the fact you guys are treating us like dirt. We deserve better than this, especially folks like me who have been here since DAY ONE, 12/01/2010.

But hey, keep making a mockery of the XBOX ideal...

RESTOCK THE VAULT ALREADY. YOU PEOPLE ARE SITTING ON YOUR HANDS AND YOU ARE EMBARASSING THE REST OF US.

Oh, and tell Phil his words mean nothing, especially if there are NO GAMES to match his words...

RESTOCK THE VAULT ALREADY, YOUR "TEAM" IS NOT DOING ITS JOB!

:)

MasterSidearmS · Apr 26, 2018

Are you kidding me? RESTOCK THE VAULT!

It is now April 17th, and the VIP Vault is NOT RESTOCKED YET for April.

The past 2 months prior to this month and the announcement of the program changes, the VIP Vault was restocked with "Reward Credits" for use by its Rewards members.

Now after the announcement, NOTHING HAS BEEN DONE. NOTHING HAS BEEN RESTOCKED IN THE VIP VAULT.

This is unacceptable, especially when some of us are getting this email:

The header says it all "We're loading new rewards"...

BUT YET IT IS THE SAME OLD "OUT OF STOCK" GARBAGE WE HAVE BEEN SEEING THIS ENTIRE MONTH.

We are your Rewards members, and we want the chance to use our Gems in a worthwhile manner. You guys are completely ignoring us and leaving us hanging in some vain hope that what, WE WON"T NOTICE OR SOMETHING LIKE THAT?

To the Rewards "team" - RESTOCK THE VAULT WITH THE STUFF WE WANT. Rewards vouchers are issued through Microsoft itself and there should be NO excuse for this even happening in a timely manner. You are not endearing yourselves to the your end users.

A lot of us have asked, REPEATEDLY I MIGHT ADD, for your guys to restock the VIP VAULT in some form that is not F2P garbage or Overwatch wallpapers (Overwatch? WHO CARES?) before the conversion deadline. But your silence is all we seem to get. This is UNACCEPTABLE
and your Rewards members deserve better.

Not one of you has replied to any of us, NOT ONE OF YOU. It is about time for you guys to respond to our requests because THIS IS YOUR JOB.

I thought the Bing Rewards team was garbage, but you guys are giving them a run for the money at this time...

Signed, ONE PISSED OFF REWARDS MEMBER WHO IS TIRED OF THE SILENCE!

NoriYukiSato · Apr 26, 2018

When does the VIP Vault get restocked?

So, I've been wating for the restock of the $25 Visa Gift Card for about a month. The FAQ says things will be restocked periodically. Well, the Holiday sale is over in 18 hours. Why hasn't the Vault been restocked to help people out with the Holiday Sale?

The gift cards have been out of stock since after the first month of the VIP Vault with no signs of restocking.

Is any actual restocking going to be done? Or will they just sit there as "Out Of Stock" indefinitely?

Do we have an ETA on the restock? I'd love to pick up Watch Dogs 2 Gold Edition for $30 but can't without the help of that gift card.

XBLRewards8 · Apr 26, 2018

Hello TheWeaponeer,

We're sorry to hear about your frustrations with the program. We'll take your sentiment and feedback and provide it to the appropriate team.

XBLRewards8

Hello TheWeaponeer,

We're sorry to hear about your frustrations with the program. We'll take your sentiment and feedback and provide it to the appropriate team.

XBLRewards3

Hi kRON3. The Vault was restocked on April 6th and will be restocked again with more items. We're not sure what the items will be, but check back soon. Thanks for your patience.

MasterSidearmS

Congratulations, you now are in VIP Vault purgatory along with the rest of us. These geniuses restocked the vault on a weekend and did not tell anyone except through one freaking Twitter post. So of course, OUT OF STOCK~! by the time Monday rolls around.

XBLRewards8

Hello oOSTEELCLAWOo,

We have escalated your claim to our Vault team to investigate. To be clear, are you having an issue with receiving all the prizes you redeemed, or just the prize from April 26th?

XBLRewards8

Hello,

We hear your frustration about Out of Stock or unavailable items in the MyVIP Vault. We are doing a series of MyVIP Vault restock deployments, the first of which will be happening in the beginning of May. We'll be restocking with many of the items people
have asked for. Keep an eye on the @XboxLiveRewards Twitter handle for Vault restocking and prize announcements.

Now it is April 26th and we have almost gone a month without a VIP Vault restock