Not working Power Brick

BugsyQuinones · Nov 30, 2019

Hi! Just recently, my power brick for the original Xbox One doesn't seem to be working. Whenever I plug in the cord into the power brick, for some reason the LED light turns yellow, but then it turns off, instead of turning white like it's supposed to.
This is preventing me from turning on my Xbox. Also before this, my Power Brick was over-heating multiple times and my Xbox kept shutting off. Does anyone know what this means?

:)

Sketchy VI

This really depends on where and if the power supply is either for Slim, Xbox Pro or Arcade console and may have been burnt because of console type. Go here for help: myservice.xbox.com/.../Welcome.aspx

onyxishere

You should be able to order a new brick through the repair pages.

http://myservice.xbox.com/

{Parity}

Since the power brick was overheating you will most likely need to replace it. To be sure if you have access to another one you may want to test it before purchasing a new one.

areeya04

yes i think it's a japanese console and im trying to use it here in the philippines. not same country

and when i plugged it there's no light at all.

if it burnt out due to current difference? what should i do?

SargonParidius

Sorry to hear about your problem.

But could you clarify something: Is this a Japanese console you are trying to use on a U.S. outlet?

Or are you using it in the same country?

If it is the former, then you will need a power converter ... unless the brick is burnt out due to the current difference.

If it is the latter, then are there any lights on the power brick?

Not working Power Brick