Not Working, help needed

Discus and support Not Working, help needed in XBoX on Consoles to solve the problem; I am having problems with my Xbox one. I can't use the party chat (says its blocked with error code 0x8000FFFF) and I can play games (says they need to... Discussion in 'XBoX on Consoles' started by Chebbo89, Nov 21, 2015.

  1. Chebbo89
    Chebbo89 Guest

    Not Working, help needed


    I am having problems with my Xbox one. I can't use the party chat (says its blocked with error code 0x8000FFFF) and I can play games (says they need to connect to Xbox live) but I am connected to the internet as I can access my friends list. Also the store
    gives error code 0x876c0001

    :)
     
    Chebbo89, Nov 21, 2015
    #1
  2. jokerJ72
    jokerJ72 Guest
    Can't connect to the internet thus, no Xbox Live

    Please help me my console is not working it's not content on Xbox live it needed to updated please help
     
    jokerJ72, Nov 21, 2015
    #2
  3. FlamingIceFlam
    FlamingIceFlam Guest
    Keyboard Not Working (Game Only)

    It has been fixed

    I assume I just needed to restart my laptop because it is all working fine now.

    Again, not sure how to mark this as answered, somebody please help me.
     
    FlamingIceFlam, Nov 21, 2015
    #3
  4. Shaggy2000
    Shaggy2000 Guest

    Not Working, help needed

    Try a hard reset (hold your finger on the power button on the console for about 10 seconds) then turn it back on again, this clears the cache memory and usual fixes most problems.

    If this doesn't solve it I would phone up customer support.
     
    Shaggy2000, Nov 24, 2015
    #4
  5. _vandit
    _vandit Guest
    That isn't a hard reset, Shaggy. That what's known as a 'power cycle'. A hard reset wipes everything, games, game saves, accounts etc, etc, and can only be done via 'Settings'.

    Chebbo,

    0x8000FFFF is a network configuration issue. For that, I suggest that you reset your router, and/or check it's settings.

    0x876c0001 is a temporary network issue, which has probably been caused by the first issue.
     
    _vandit, Nov 24, 2015
    #5
  6. Shaggy2000
    Shaggy2000 Guest
    Erm, it looks like we are both right, some sites call it a "hard reset" some call it a "hard restart" and some call it a "power cycle"

    Either way, the end result is pretty much the same.

    xboxissue.blogspot.co.uk/.../how-to-hard-reset-or-power-cycle-your.html

    www.thetechgame.com/.../how-to-do-hard-restart-full-reboot-xbox-one-power-cycle.html

    uk.ign.com/.../How_to_do_a_Hard_Restart_on_Xbox_One

    ccm.net/.../36789-how-to-hard-reset-your-xbox-one

    www.reddit.com/.../am_i_the_only_one_who_feels_i_have_to_hard_reset

    Admittedly Microsoft own support page describes it as a "power cycle" its just that I've seen it called a "hard reset" so many time on these forums I just assumed that's what it was called.
     
    Shaggy2000, Nov 25, 2015
    #6
  7. _vandit
    _vandit Guest
    Gone a tad overboard with the links there pal ha!
     
    _vandit, Oct 31, 2018
    #7
  8. _vandit Win User

    Not Working, help needed

    That isn't a hard reset, Shaggy. That what's known as a 'power cycle'. A hard reset wipes everything, games, game saves, accounts etc, etc, and can only be done via 'Settings'.

    Chebbo,

    0x8000FFFF is a network configuration issue. For that, I suggest that you reset your router, and/or check it's settings.

    0x876c0001 is a temporary network issue, which has probably been caused by the first issue.
  9. _vandit Win User

    Not Working, help needed

    Gone a tad overboard with the links there pal ha!
  10. Shaggy2000 Win User

    Not Working, help needed

    Erm, it looks like we are both right, some sites call it a "hard reset" some call it a "hard restart" and some call it a "power cycle"

    Either way, the end result is pretty much the same.

    xboxissue.blogspot.co.uk/.../how-to-hard-reset-or-power-cycle-your.html

    www.thetechgame.com/.../how-to-do-hard-restart-full-reboot-xbox-one-power-cycle.html

    uk.ign.com/.../How_to_do_a_Hard_Restart_on_Xbox_One

    ccm.net/.../36789-how-to-hard-reset-your-xbox-one

    www.reddit.com/.../am_i_the_only_one_who_feels_i_have_to_hard_reset

    Admittedly Microsoft own support page describes it as a "power cycle" its just that I've seen it called a "hard reset" so many time on these forums I just assumed that's what it was called.
  11. Shaggy2000 Win User

    Not Working, help needed

    Try a hard reset (hold your finger on the power button on the console for about 10 seconds) then turn it back on again, this clears the cache memory and usual fixes most problems.

    If this doesn't solve it I would phone up customer support.
  12. Bazajaytee Win User

    connection not working need help

    They are working to resolve the current Xbox LIVE issues. Check in here:
    http://xbx.lv/r0tXNK     for updates!
Thema:

Not Working, help needed

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