not using xbox store again

I tried to buy madden 16 after xmas when it was 24 dollars somehow was going to get charged twice and two different amounts at that. When I called and told them no one would buy the same game twice she said she was refunding one and I still don't understand
but she told me one was for my xbox points or something. I said I don't care as long as I only get charged once. She refunded only one but the game doesn't work. I contacted xbox support and a woman told me that they already refunded both of them and I said
I'm looking at my bank account on the computer and only one was refunded, She said oh it might take 5 to 7 business days. I said it's already been ten , she said well it "probably" still going through but her computer said they refunded it two weeks ago. I
know I am going to have to contact my bank and make them refund it. She said you can just buy it again I said now it cost 60 dollars. I would have been better off just buying the disc. And you all wonder why people don't like digital games. I have to go through
ll this trouble just to not get ripped off and still can't play the game Thanks for nothing.

:)

 

Wheres my purchased and downloaded map packs gone!!!

Wow You should not have bought them again. What were you thinking? Are you using Xbox Live marketplace Or the Elite In-game store?

 

microsoft store not using credit???

when I went onto the Microsoft store on my computer to buy a game, Skyrim, it would not let me use my credit on my account. I have more than enough money on my account but all it asks for is a credit card which I do not have. I know this is not directly
involved for xbox360 besides for the game, every time I clicked forums for Microsoft page it led me to xbox.com, idk how but it did.

thanks ,