Not suspended anywhere except the pc app.

Discus and support Not suspended anywhere except the pc app. in XBoX Accessibility to solve the problem; I don't expect any actual assistance here. I've seen enough where support continuously stresses they can't do a thing about suspension issues. It's... Discussion in 'XBoX Accessibility' started by Aerionix, Feb 18, 2022.

  1. Aerionix
    Aerionix Guest

    Not suspended anywhere except the pc app.


    I don't expect any actual assistance here. I've seen enough where support continuously stresses they can't do a thing about suspension issues. It's absolutely ridiculous that the one avenue people are supposed to take when they have a technical problem is met with support people telling them there is absolutely nothing that can be done because it's not their department and there is no actual place to resolve issues for it. It's just mind blowing how that happens in a company this size.

    But I received a 1 day suspension. My printed usage of an f word in a private group to describe my microphone's working condition obviously must be met with severe and immediate justice or who knows what anarchy it would inspire. Fine. I did it, suspension, dealt with it, came back. So I can play and chat and do all those fun things that I pay for this console and subscription to do. Awesome.

    So why does the pc xbox app and the gamepass app on mobile still tell me I'm suspended? I can't type anything in chat on the pc app because of it. You know how fun it is to try and type conversations on the console without a keyboard hooked up? I've seen people who solved the issue by clicking on the msg, x'ing out of it, then reloading. That doesn't work for me. Do I now have a lifetime ban from simple social features on pc because of some glitched out nonsense?

    Now I feel like the stock answer if anyone from support does decide to play the "we care" card is going to be "check the enforcement action history of the website for more information as to your suspension etc etc. The suspension ended. I am currently not suspended. The enforcement page confirms it. So if that's going to be the "support" i receive, just don't bother.

    Rant over.

    To actual users of the platform, who have been more help to each other over the years than anyone from microsoft has, if you have any ideas, love to hear em. thanks very much. I know I sound like a jerk in this post. 100% Frustration over an issue that should never occur for anyone, yet does, without any effort from these so called experts to fix it.

    :)
     
    Aerionix, Feb 18, 2022
    #1
  2. Nursemorph Win User

    Not suspended anywhere except the pc app.

    Would Number 2 work though? My understanding is that 1 day suspensions aren't reviewable? So the handshake icon wouldn't be there?
  3. XBF-Spartan Win User

    Not suspended anywhere except the pc app.

    Hi Aerionix,

    Thanks for reaching out to the forums! I'd like to help you out with your issues, but I do have a few questions for you. I understand that you may have already performed the following step but I do need to ask in order to best help you.

    1. Have you logged out of both your mobile and PC account and logged back in?

    2. Although your console is no longer suspended have you submitted a "Case review" for your account in general? If not, the instructions can be found on this site. How to submit a case review | Xbox Support
  4. ngocphi Win User

    I have xbox gamepass on xbox but it wont wok on pc.

    Gamepass for.console.is.different from gamepass for pc

    Gamepass for console has games for console with the exception of play anywhere titles.gamepass for pc has games for pc only with the exception of play anywhere .

    If you have gamepass core that's console only

    Otherwise ultimate has both
  5. Whiteleaf2012 Win User

    Games I bought on the XBox 360 are gone!

    Hey, games bought for PC aren't generally available on Xbox and vice versa with the exception of Plays Anywhere titles.
  6. ngocphi Win User

    Why cant i play gamepass games on pc, when i can on my xbox?

    If it is gamepass for console it won't work as pc titles aren't included with the exception of play anywhere

    Unless you get ultimate
Thema:

Not suspended anywhere except the pc app.

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