Not showing my game points

Discus and support Not showing my game points in XBoX Rewards & Social to solve the problem; I have 20 dollars in game points but they don't show up and is there supposed to be a 2nd email saying my account is ready... Discussion in 'XBoX Rewards & Social' started by complexaxe3676, Oct 6, 2017.

  1. complexaxe3676
    complexaxe3676 Guest

    Not showing my game points


    I have 20 dollars in game points but they don't show up and is there supposed to be a 2nd email saying my account is ready

    :)
     
    complexaxe3676, Oct 6, 2017
    #1
  2. Dangez0ne
    Dangez0ne Guest
    Points not showing

    I purchased the digital edition of Ghost Recon Wildlands almost 2 weeks ago. My rewards points for both the purchase itself and the bonus still do not show on my account, not even as pending? Why!?
     
    Dangez0ne, Oct 6, 2017
    #2
  3. Smwutches
    Smwutches Guest
    Points not showing.

    The purchase would count as a punch towards your games on demand punchcard. You would need. Other eligible purchases to complete the offer and receive the credits.
     
    Smwutches, Oct 6, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Not showing my game points

    In order for support to check into your account, it's best to post in the support section of this forum. If you have just signed up, you wouldn't have any credits pending yet. The program does not award credits for anything done before joining. You do not
    receive an email when your account is ready. If you can sign into the website and it no longer gives you the message that they're setting up your account, then you're good to go.
     
    Smwutches, Oct 6, 2017
    #4
  5. Smwutches Win User

    Not showing my game points

    In order for support to check into your account, it's best to post in the support section of this forum. If you have just signed up, you wouldn't have any credits pending yet. The program does not award credits for anything done before joining. You do not
    receive an email when your account is ready. If you can sign into the website and it no longer gives you the message that they're setting up your account, then you're good to go.
  6. zoidberg1339 Win User

    Points for games never showing

    I'm having the same problem. No points for last month and I definitely bought enough to earn my 2% back.
  7. Smwutches Win User

    Points for games never showing

    You'll want to post in the support section of this forum in order for support to check into it. Keep in mind that in order to receive credits, your purchases either need to be eligible for a specific offer on the site the time, or you need at least 1 star
    level in order to receive VIP rebates.
  8. TheMagentaNinja Win User

    Points not showing.

    What about purchased add-ons? For example; I spent $10 for the deluxe edition add-on, $10 for all dlc cars, $5 on a game map, and another $5 item for Need For Speed Payback; none of which gave me microsoft reward points- but i made sure to complete the
    sign up for it.???
  9. XBLRewards8 Win User

    Points not showing

    Hello Dangez0ne,

    Since your purchase was beneath the spending requirement for this offer, it was not completed. Regarding payback, a few things; first, purchases that go towards offers do not award payback as well. Second, we calculate purchases as a monthly whole and place
    it as pending in your account by midway through the following month, as stated in our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We will adjust the missing change for your Simply Rewarding offer, but please keep in mind to meet the pre-tax spending requirement for future offers.
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Not showing my game points

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