Not seeing downloaded game

Discus and support Not seeing downloaded game in XBoX Games and Apps to solve the problem; Downloaded a game code (overmatch legendary edition) on the Xbox OneS. I can see it in the purchase history but not available in the Apps to install.... Discussion in 'XBoX Games and Apps' started by Evank09, Feb 22, 2020.

  1. Evank09
    Evank09 Guest

    Not seeing downloaded game


    Downloaded a game code (overmatch legendary edition) on the Xbox OneS. I can see it in the purchase history but not available in the Apps to install. Can anyone assist in resolving?

    :)
     
    Evank09, Feb 22, 2020
    #1
  2. Whitey Black Win User

    Not seeing downloaded game

    try soft reset and then check

    https://www.youtube.com/watch?v=BUbw8PRIuY0
  3. StuartATrueRed Win User

    Not seeing downloaded game

    try looking for it in your games and apps, either in the installed games section or the ready to install. Make sure you are also logged in with the same account that was used to redeem the code.

    If you still cannot find it, then search for it in the store, if it says install, then select it to install. If it says play, then select it to play.
  4. Evank09 Win User

    Not seeing downloaded game

    I have tried all you suggestions unfortunately none worked. When I look at the store the only option I get is to 'buy'
  5. Ironwilled Win User

    Not seeing downloaded game

    Hi There,

    If you still can't find your game after the above advice by the Xbox Ambassador, then try contacting Xbox Support and they will help you out.

    Link: https://beta.support.xbox.com
  6. Honda Man 04 Win User

    Not seeing downloaded game

    I have had a similar issue before and what I did was went on my PC and visited the Microsoft Store and went to the game and did a force install to the console. When I went back on the console the game began to install.
Thema:

Not seeing downloaded game

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