Not Refunded or actioned correctly

Discus and support Not Refunded or actioned correctly in XBoX on Consoles to solve the problem; Hi, What should be simple has still not resolved. My son had a 1 month subscription ending a while ago so I decided to buy a 12 month subscription.... Discussion in 'XBoX on Consoles' started by 226a0527-ae24-4de2-92ee-1b44f5263e7b, Jan 5, 2018.

  1. 226a0527-ae24-4de2-92ee-1b44f5263e7b
    226a0527-ae24-4de2-92ee-1b44f5263e7b Guest

    Not Refunded or actioned correctly


    Hi, What should be simple has still not resolved. My son had a 1 month subscription ending a while ago so I decided to buy a 12 month subscription. I accidently tapped buy twice so had 2 subcriptions paid through paypal. On support chat thing, the agent
    said 1 subscription would get refunded and just one remains. On live account it shows one refund 39.99 (12 month) but were is the remaining 12 month subscription as agent appears to have put me back on a 5.99 1 month subcription and to top it off two payments
    have come out of my bank totalling nearly £80 and paypal is not registering any refund at all. So if the agent has put me on a rolling monthly subcription why is there no refund? This needs to get resolved as I have effectively paid Microsoft for a non existing
    product.

    :)
     
    226a0527-ae24-4de2-92ee-1b44f5263e7b, Jan 5, 2018
    #1
  2. Christine 41267
    Christine 41267 Guest
    Purchased coin package, card debitted but purchase does not reflect

    HI

    please note order number 7718599135
    was not actioned in the game. I received an error message that the purchase was already credited but it was not.

    Please advise

    Christine
     
    Christine 41267, Jan 5, 2018
    #2
  3. SweatyLuckyCJ
    SweatyLuckyCJ Guest
    Missing items following purchase of FIFA 16 Super Deluxe Edition Pre-Order version

    Actioned as per your instructions but preorder add ons not evident.

    Kindly attend to refund asap. I am happy for you to recide the game altogether.
     
    SweatyLuckyCJ, Jan 5, 2018
    #3
  4. Internet Expert
    Internet Expert Guest

    Not Refunded or actioned correctly

    It is best to get back in contact with the support reps over
    phone or chat     in order to recheck your problem, as they don't use the forums.
     
    Internet Expert, Jan 5, 2018
    #4
  5. Internet Expert Win User

    Not Refunded or actioned correctly

    It is best to get back in contact with the support reps over
    phone or chat     in order to recheck your problem, as they don't use the forums.
  6. DeadlyRayyan Win User

    DDoS-ers in Xbox live

    If I understand correctly, you could yourself take action, by reporting them
  7. Rei-B7856166-2D88-43 Win User

    Can i get back my points if the game dosent start?

    if the game does not work correctly, then a refund may be possible
  8. chemicalsora Win User

    double xp

    Last night's playlist update should reflect double XP in the after action report correctly.
  9. Yousef Islam Win User

    No rumble pit in halo 4? Wtf

    If I remember correctly, Rumble Pit and Action Sack didn't come out upon the launch of Halo 3.
Thema:

Not Refunded or actioned correctly

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