Not reciving my Xbox point through rewards with gold

BOOBMYST · Dec 20, 2017

I have not received any deposits from rewards with gold in around 6 or so months. I’ve had the same account and the same email all the exact same information and all of my information is 100% correct and up to date. This is not the first time I’ve had this
issue but last time i reached out it took awhile but eventually my points were sent to me. So I know they can be added to my account by your side if I complain enough. Last time I had to send around 10 messages on this forum and after 3 months it was finally
resolved. Hopefully it won’t take that long again. I’m owed 28,000 credits as of today. Please send them out to me ASAP. I’ve been a faithful member of gold for over 10 years and have bought over 500 games on xbox one alone. Thanks

:)

xIconicxone20x · Dec 20, 2017

HAVE NOT RECIVED ANY REWARDS CREDITS FOR THE PAST 4 MONTHS!

I have not been reciving my rewards credits and all my info is correct

apb1978 · Dec 20, 2017

Points not received for gold renewal

hi ive renewed my gold but not been given the points in rewards, i purchased it through my Xbox and already had gold

XBLRewards3 · Dec 21, 2017

Unfortunately, there is currently an issue which is preventing a deposit to your Microsoft account. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process. This
is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received an estimate on when this problem will be resolved. While their fix
was able to let us make a deposit in June, they have not yet been able to provide us with a consistent solution to this error. We will be processing another manual batch for those with your error within the next two deposit dates. We apologize for the inconvenience.
and thank you for your patience.

XBLRewards3

Unfortunately, there is currently an issue which is preventing a deposit to your Microsoft account. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process. This
is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received an estimate on when this problem will be resolved. While their fix
was able to let us make a deposit in June, they have not yet been able to provide us with a consistent solution to this error. We will be processing another manual batch for those with your error within the next two deposit dates. We apologize for the inconvenience.
and thank you for your patience.

XBLRewards8

Hello tr0mb3ls,

From our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.

Gardo96

yesterday i got 3 month of gold (30 points) not recived why???

Widget1979

Wishful thinking there, but it would be nice. I usually build up my Microsoft Rewards points and get my Gold subscription through there.

Fall of Reach

I read the rewards program ends in august and starts up again on september 1st. as for if the ms points that are rewarded through a xbox live gold card or any other current xbox rewards program, It says little to nothing. Only ms point will no longer be
rewarded but there will be other new offers/rewards(after it switches).

I will try there main forum page.

Not reciving my Xbox point through rewards with gold