Not receiving xbox live rewards

DARKNTWISTY01 · May 18, 2017

I have signed up for Xbox live rewards and made purchases through the market place but I have not received the 1250 points for my first purchase and I am also unable to complete any of the my missions and receive points for those

:)

FatalKik2DaNads · May 18, 2017

My account has not updated in years

I have been an xbox live rewards member for years and have made many purchases but I am not receiving any rewards

BongsForLife · May 18, 2017

Not receiving proper rewards

I noticed I'm not receiving rewards for my achievements or for renewing my Xbox live gold please help

Smwutches · May 19, 2017

Keep in mind that in order to qualify for the first purchase offer, the purchase has to be made using currency from your Microsoft account balance. If you've used credit cards/Paypal, the purchases are not eligible.

As far as any other offers, it's best to post in the support section of this forum in order for support to check into your account. If you can post any specific offers you're looking for credits from, that will help.

Murphs-A47006C9-2185

The Xbox Live Reward program only rewards users for making purchases, and when they make purchases it takes at least 1 cycle to receive rewards. If your friend only joined yesterday he was not rewarded from the Xbox Live Program. He could have received it
from the Microsoft/Bing Reward program (separate) or from Sales/Promotions (separate).

Gunner Hackman

Same. Received my Game Pass quest reward, not the Xbox Live Gold reward though.

XBLRewards8

Hello kelvinmorcill0,

From the FAQ:

I was referred by an Xbox Live Rewards Gold member and purchased an Xbox Live Online Gold membership. I'm also an Xbox Live Rewards member. When can I expect to receive my 5,000 Rewards Credits?

To receive your 5,000 Rewards Credits, you must join Xbox Live Rewards and upgrade your Xbox Live account to Gold Online membership within 14 days of receiving the referral and retain your Gold membership for at least 30 days. If you meet all these requirements,
Credits may take up to 45 days to be deposited into your Microsoft account.

Daniel Breitschaft

Which Microsoft Rewards are you referring to? I live in Brazil and I am able to exchange the points received for the XBOX rewards I earn on Quests made in games, but I never received a physical reward.

Hammbonez417

I've received the same thing. I've received a "$10 xbox live rewards deposit," and two "$5 xbox live rewards deposit." I thought this was kind of odd, as I did not request these. Also it states on the transaction record that these "deposits" are also "refunds." Weird!!!

Not receiving xbox live rewards