Not receiving the Microsoft Points for purchases.

Discus and support Not receiving the Microsoft Points for purchases. in XBoX Rewards & Social to solve the problem; I have made several purchases through the online Microsoft Store over the last couple months and the purchases are showing up on my account but I have... Discussion in 'XBoX Rewards & Social' started by HYDRO1313, Dec 19, 2017.

  1. HYDRO1313
    HYDRO1313 Guest

    Not receiving the Microsoft Points for purchases.


    I have made several purchases through the online Microsoft Store over the last couple months and the purchases are showing up on my account but I have not received the Microsoft Points for them. What can we do about it?

    :)
     
    HYDRO1313, Dec 19, 2017
    #1
  2. YiNg2DaYaNg
    YiNg2DaYaNg Guest
    Have made Microsoft Store purchases but have not received points?

    I have made microsoft store purchases but I havent been receiving any points for any of the memberships or games that i have bought. Any Help?
     
    YiNg2DaYaNg, Dec 19, 2017
    #2
  3. G I JU1CEBOX
    G I JU1CEBOX Guest
    Trying to figure out why im not receiving my rewards points at all for purchases

    Trying to figure out why im not receiving my rewards points at all for purchases
     
    G I JU1CEBOX, Dec 19, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Not receiving the Microsoft Points for purchases.

    Microsoft points were discontinued in 2013. If you're referring to Microsoft Rewards points, you would need to contact their customer support via their redemption page.

    If you're referring to Xbox Rewards credits, are there any specific offers you're looking for credits from? in order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level
    in order to receive VIP rebates.
     
    Smwutches, Dec 19, 2017
    #4
  5. XBLRewards3
    XBLRewards3 Guest
    Hi HYDRO1313.

    Canada is no longer part of the Rewards program as of September 30th. Members who did not opt out of the program and did not disable email communications with us were migrated over to Microsoft Rewards. The last deposit made to your Microsoft account with your
    remaining pending Credits was on October 11th. As Smwutches states, you'll need to connect with Microsoft Rewards support.
     
    XBLRewards3, Nov 3, 2018
    #5
  6. XBLRewards3 Win User

    Not receiving the Microsoft Points for purchases.

    Hi HYDRO1313.

    Canada is no longer part of the Rewards program as of September 30th. Members who did not opt out of the program and did not disable email communications with us were migrated over to Microsoft Rewards. The last deposit made to your Microsoft account with your
    remaining pending Credits was on October 11th. As Smwutches states, you'll need to connect with Microsoft Rewards support.
  7. Smwutches Win User

    Not receiving the Microsoft Points for purchases.

    Microsoft points were discontinued in 2013. If you're referring to Microsoft Rewards points, you would need to contact their customer support via their redemption page.

    If you're referring to Xbox Rewards credits, are there any specific offers you're looking for credits from? in order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level
    in order to receive VIP rebates.
  8. Smwutches Win User

    Reward points

    I'm not sure if there is currently an offer to receive points for that purchase, but you would need to check the Microsoft Rewards app on the console. Usually if there is an offer to receive points for a specific game, it's part of a punchcard and you have to activate the punchcard before the purchase to get the points.
  9. Juxtapose13 Win User

    How do i get my microsfot points purchase history?

    You should also receive a confirmation email if Microsoft Points were purchased.
  10. metabee 13 Win User

    havent recieved microsoft points

    I have not received my Microsoft points code for purchasing the season pass and nuketown zombies can I receive those points from the promotion and be added on to my account
Thema:

Not receiving the Microsoft Points for purchases.

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