Not receiving rewards?

I Morrey99 I · Jan 1, 2017

Its states that you get rewards on the 30th of each month, and I've still not received my 50250 credits and it gives me no option to claim them either

:)

MasterBongRips · Jan 1, 2017

Not receiving

not recieving my rebate back for buying in store, not recieving rewards for completing quests

niwshki · Jan 1, 2017

Not Receiving

From https://forums.xbox.com/en-US/thread/f7ec754b-f7dd-4643-94c8-cce6a0ad0dab

If you're looking to get some assistance on an Xbox Live Rewards program issue, post your inquiry at the Xbox
Live Rewards Questions Support Forum. When you make a post, change the "Type" to "Support" and we'll help you there.

FOLLOW THE INSTRUCTIONS ON HOW TO GET HELP

Smwutches · Jan 1, 2017

Credits are scheduled for deposit based on when you have at least 5,000 credits pending. If you get to 5,000 between the 1st and 15th, they are deposited by the 30th of the month. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th
of the next month.

The request deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Since you have over 5,000, they are already scheduled
for a deposit so there is no need to request one.

XBLRewards8 · Nov 3, 2018

Hello Morrey99,

I can confirm Smwutches' response. Since your Credit event occurred on the 19th, it will be deposited in the mid-month deposit in January.

Mister Beep

Hey there,

Could you clarify which rewards you are expecting to receive? Each participant of the Game Pass Goals would receive one reward for each month, so if you have already received a reward for October's Game Pass Goals, you would not receive an additional reward.

We hope this helps!

Daniel Breitschaft

Which Microsoft Rewards are you referring to? I live in Brazil and I am able to exchange the points received for the XBOX rewards I earn on Quests made in games, but I never received a physical reward.

Mister Beep

Hey there,

Just to clarify, have you received any rewards, or are you expecting two more rewards? The Game Pass Quest reward you receive are upgraded for each tier you complete, and you don't receive an additional reward for each tier. For example, if you complete
each of the tiers, your reward is upgraded up to the Epic Mystery Gift.

Hope this helps clarify, please let us know if there are any details we missed.

Murphs-A47006C9-2185

The Xbox Live Reward program only rewards users for making purchases, and when they make purchases it takes at least 1 cycle to receive rewards. If your friend only joined yesterday he was not rewarded from the Xbox Live Program. He could have received it
from the Microsoft/Bing Reward program (separate) or from Sales/Promotions (separate).

Smwutches

In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates. As of July 1, 2014, there are no offers to receive credits for renewing
gold. There are generally no offers to receive credits just for playing.

Using Bing will only rewards points on the Microsoft Rewards program, not the Xbox rewards program.

Not receiving rewards?