Not receiving Reward Points

Discus and support Not receiving Reward Points in XBoX on Consoles to solve the problem; I am not receiving my XBOX Live Gold Reward Points and the emails are telling me to update the billing info. However the billing info is up to date. I... Discussion in 'XBoX on Consoles' started by OrphanCandy379, Jun 13, 2014.

  1. OrphanCandy379
    OrphanCandy379 Guest

    Not receiving Reward Points


    I am not receiving my XBOX Live Gold Reward Points and the emails are telling me to update the billing info. However the billing info is up to date. I contacted support and they told me to post here and gave me a reference number.
    [Mod Removed]

    :)
     
    OrphanCandy379, Jun 13, 2014
    #1
  2. Luke Cowan
    Luke Cowan Guest
    Not receiving rewards points

    I haven't been getting my rewards points, is there a problem with my rewards account.
     
    Luke Cowan, Jun 13, 2014
    #2
  3. L13R4513
    L13R4513 Guest
    Not Receiving Rewards Points

    I have been on Xbox LIVE (as well as XBL Rewards) for some time now, and I have made PLENTY of purchases, ranging from indie games, arcade games and add-ons as well as games on demand. Yet have I received my "First Marketplace Purchase" reward of 100 Microsoft
    Points. Not only this, is that my points from around November's surveys have been pending since then and I didn't know when they are supposed to be deposited or if my account is flawed (or neglected, lol).
     
    L13R4513, Jun 13, 2014
    #3
  4. maxen
    maxen Guest

    Not receiving Reward Points

    You should actually have been directed here:

    forums.xbox.com/.../29.aspx

    That is the Rewards forums, and they should be able to help you with your query. Not receiving Reward Points :)
     
    maxen, Jun 13, 2014
    #4
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Not receiving Reward Points