Not receiving points

Hello,

In mid-October I spent about $100.84 CAD + tax so a total of $113.95 CAD on all the DLC of Mass Effect 1/2/3. I have waited so see if it updates since and now it is the beginning of December and no points have been added to my account at all. Can you please
look into this so that I can receive the points I should be getting?

I also purchased around 3 weeks ago the Dark Souls III Season pass for $29.99 + tax for a total of $33.90 CAD and do not have this yet either.

Therefore the grand total comes to $147.85 that I have not received points for.

Thank you for your help.

:)

 

Not receiving points

Hello over the last few months I have bought a few games and rented some movies off xbox live. I checked my xbox rewards account today and the only points I have earned was from a survey I took back in September.

 

Not receiving points

Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

 

Hello Annihilator 188,

From our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit terms.
Be sure to keep an eye on MyStatement on the MyRewards page to track your progress and watch your Rewards Credits total grow!

This is why your November purchases were only recently Rewarded.