Not receiving notifications; messages delayed

Discus and support Not receiving notifications; messages delayed in XBoX on Consoles to solve the problem; I do not receive notifications (achievements, messages, invites, etc) on xbox one most of the time (sometimes they pop up though). Notifications are... Discussion in 'XBoX on Consoles' started by Totally Mad Rat, Nov 25, 2016.

  1. Totally Mad Rat
    Totally Mad Rat Guest

    Not receiving notifications; messages delayed


    I do not receive notifications (achievements, messages, invites, etc) on xbox one most of the time (sometimes they pop up though). Notifications are turned on in the settings menu. Hard resetting the console doesn't work. Also, incoming messages are usually
    delayed by several hours (!). Any fix? It is so frustrating!

    P.S. I made a similar thread earlier but didn't bookmark it. And I have no idea where to find your own threads on these new xbox forums. Searching didn't work.

    :)
     
    Totally Mad Rat, Nov 25, 2016
    #1
  2. Mister Maka
    Mister Maka Guest
    Not receiving messages notifications...

    Hey there For the Cubbies!

    Sorry to hear about the notification issues you're having. Can you try
    Removing Your Xbox Live Profile    , power cycle your Xbox One (hold down power button for 8-10 seconds), and then redownload your profile? Let us know if there's any change with notifications then.
     
    Mister Maka, Nov 25, 2016
    #2
  3. For the Cubbies
    For the Cubbies Guest
    Not receiving messages notifications...

    Anyone else? Since last weekend, message notifications are rarely received on the console, but come in instantly on the mobile app. If I go over to messages, they pop in. If I sign out of XBL and then sign back in, they pop in. Maybe it's an instant on issue?

    Preview program? No.

    Hard reset? Yes.

    Just curious if others are having this issue. Thanks.
     
    For the Cubbies, Nov 25, 2016
    #3
  4. Mister Maka Win User

    Not receiving messages notifications...

    Hey there For the Cubbies!

    Sorry to hear about the notification issues you're having. Can you try
    Removing Your Xbox Live Profile    , power cycle your Xbox One (hold down power button for 8-10 seconds), and then redownload your profile? Let us know if there's any change with notifications then.
  5. MikeAustin815 Win User

    My Notifications Are Delayed.

    My notifications are delayed as well. If someone joins my party, achievements, messages, everything. BTW hard reset didn't work
  6. BillowyPanther4 Win User

    Terrible Service from Xbox Support 4+ months

    5 months on my case. I just received an email with 1 month code and another notification that it's been delayed. This is like the third one for me.
  7. onyxishere Win User

    Xbox preview program

    Did the message you received have an option to download the Preview App? If not then the message you received was just a notification.
  8. OmiN3Z Win User

    Not receiving Xbox messages or notifications

    I have the same issues ive called countless times and still no messages

    Hey there, Isolated Space!

    I'm sorry to see any notifications issues! At this time, we're currently investigating an issue with party and game invites, however messaging is working. I'd like you to try a few things for me, but wanted to note that there are current issues and you may
    want to test this out a few times over the next day or so.

    First, reset all of your
    notifications settings    , doing that hard reset, and then setting them back to what they were. You will want to do this on the Xbox App, too (under Settings).

    After that, if they still aren't showing up, wire the console with an ethernet cable to your router if wireless, or vice versa. This will help eliminate any possible connection issues impacting you.

    Lastly, make sure
    the console is up to date    . We have an update out this week, and it may help to resolve this.

    Let me know how this goes! Again, if they aren't working for party and game invites, but messages work after this, wait a bit and then try again. It might be related to the current issue we're investigating. :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting.
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Not receiving notifications; messages delayed

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