Not receiving notifications/game invites

Discus and support Not receiving notifications/game invites in XBoX on Consoles to solve the problem; I am trying to use the “Looking for Group” function on my Xbox App on my phone and when someone confirms me and invites me to a party to play the... Discussion in 'XBoX on Consoles' started by DeeZ bUlleTz, Apr 19, 2018.

  1. DeeZ bUlleTz
    DeeZ bUlleTz Guest

    Not receiving notifications/game invites


    I am trying to use the “Looking for Group” function on my Xbox App on my phone and when someone confirms me and invites me to a party to play the notification does not come through to my Xbox and says (null) next to it on my phone. This just started happening
    today. I tried clearing the MAC address and also did a hard restart of my Xbox.

    :)
     
    DeeZ bUlleTz, Apr 19, 2018
    #1
  2. Not receiving messages

    I am not receiving any messages from friends. Notifications such as party invite or game invite show up, but messages will not. I even went into notifications and seen that messages were on.
     
    AlphaWolf1336, Apr 19, 2018
    #2
  3. Not receiving invites/notifications

    I'm not receiving invites or notifications from people outside of my friends list, making it impossible to play a lot of game modes.

    I've tried everything I found in the forums, including checking NAT, hardlining the connection, rebooting router, deleting profile, editing privacy / notification settings. Even deleting persistent storage for blu-ray, which didn't even make sense to me
    haha.

    Is there something I'm missing here???
     
    cryyourpardon0, Apr 19, 2018
    #3
  4. Not receiving notifications/game invites

    Hey there, let's try
    removing the profile
    from the console then adding it back and try again then let us know if you still aren't getting the notifications.
     
    Mister Revised, Apr 20, 2018
    #4
  5. John Dowding Win User

    How do you find your Friends game invites?

    Should find game invites in notifications. Or are you saying invites not received?
  6. Mister Revised Win User

    Not receiving notifications/game invites

    Hey there, let's try
    removing the profile
    from the console then adding it back and try again then let us know if you still aren't getting the notifications.
  7. Ryan Whittington Win User

    Not receiving invites or notifications

    Since this post got no traction here I wanted to add the solution I found which I summarized in my Xbox Reddit post (got more support there). You can find the full post here: https://www.reddit.com/r/xboxone/comments/636dpo/tech_signing_in_to_xbox_app_results_in_no_invites/?...

    Here are the steps I took to solve this issue which appears related to the Xbox iOS app, Xbox Windows 10 app, and Xbox one interacting in a not so nice manner and junking up the router:

    1. Uninstall the Xbox iOS app from my phone
    2. Un-check all notifications under the settings on the Xbox
    3. Switch Xbox to "energy save" (so it fully shuts down every time)
    4. Remove profile entirely
    5. Hard re-boot Xbox and Router, removing the power supplies of both
    6. Start up router, wait for it to connect to the interwebs
    7. Start up Xbox, re-download profile, enable notifications
    8. Never use the Xbox iOS app again

    Other steps I took that may have made no change but you might want to try just in case:

    •Forwarded all ports recommended by Xbox on their support site

    •Set Xbox up with a static IP address (later I removed this)

    •Removed static IP address from my laptop (not sure why it was there in the first place)

    •Disabled all Xbox notifications on the Windows 10 xbox app and then signing out (haven't signed back in yet and don't plan on it)

    •Disabled all notifications on the iOS app before uninstalling it from my phone

    I wanted to post the final results here just in case anyone, like me, finds this thread in the future and says "wait what was the conclusion!?!". I spend MANY hours googling and reading through countless threads about this and all of them didn't result in
    a fix or just died without the original poster confirming anything worked. Good luck!
  8. Ryan Whittington Win User

    Not receiving invites or notifications

    just a quick update, I realized after some testing with a buddy that I only receive invitations if my computer that runs windows 10 is turned on. I've gone through the notifications menu in the Xbox app and everything. I cannot receive invitations so long
    as my computer is turned off. How is this even an issue
  9. Mister Beep Win User

    Not receiving invites or notifications

    Hey there!

    Sincere apologies for not catching this thread, but I'm happy to see you got it resolved. We are the same team that helps others out over in Reddit too, so I'm happy to see we got to you there.

    Thank you for posting that resolution up!
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Not receiving notifications/game invites

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