Not Receiving MyVIP Rewards for April + May

Discus and support Not Receiving MyVIP Rewards for April + May in XBoX Rewards & Social to solve the problem; I have not received any rewards to all purchases for April and May. Please investigate. 677df430-c217-4fb2-a0f7-d5d024d8d9ff Discussion in 'XBoX Rewards & Social' started by Dr Faustus 81, May 19, 2017.

  1. Not Receiving MyVIP Rewards for April + May


    I have not received any rewards to all purchases for April and May. Please investigate.

    :)
     
    Dr Faustus 81, May 19, 2017
    #1
  2. Roy Takashi
    Roy Takashi Guest
    No quest rewards are being delivered.

    I have not be receiving the xbox quest rewards. I got Decembers then never got jans but got febs.. but didnt get febs till april.. iv still not gotten marches reward and who knows if i'll get aprils in may.
     
    Roy Takashi, May 19, 2017
    #2
  3. Roy Takashi
    Roy Takashi Guest
    Xbox Quest Rewards missing.

    I have not be receiving the xbox quest rewards. I got Decembers then never got jans but got febs.. but didnt get febs till april.. iv still not gotten marches reward and who knows if i'll get aprils in may.
     
    Roy Takashi, May 19, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Not Receiving MyVIP Rewards for April + May

    April's rebate has been delayed while they fix an issue. Rebates are calculated after the end of the month, so it's too early to see credits for May's purchases.
     
    Smwutches, May 19, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Dr Faustus 81,

    Apologies for the inconvenience. We have determined that a change in the preview program has caused an issue with MyVIP rewarding. We have delayed payback for April purchases until we can ensure that all our members are appropriately Rewarded. Once we can
    confirm that this issue has been resolved, we will process MyVIP for April and you will see the Credits pending in your account. As for May, from our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Not Receiving MyVIP Rewards for April + May

    Hello Dr Faustus 81,

    Apologies for the inconvenience. We have determined that a change in the preview program has caused an issue with MyVIP rewarding. We have delayed payback for April purchases until we can ensure that all our members are appropriately Rewarded. Once we can
    confirm that this issue has been resolved, we will process MyVIP for April and you will see the Credits pending in your account. As for May, from our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending.
  7. Smwutches Win User

    Not Receiving MyVIP Rewards for April + May

    April's rebate has been delayed while they fix an issue. Rebates are calculated after the end of the month, so it's too early to see credits for May's purchases.
  8. XBLRewards8 Win User

    Bought games no points

    Hello TheSparkledPony,

    Apologies for the inconvenience. Due to an issue caused by changes in the preview program, we have delayed payback for April purchases. Once we can ensure that all of our members are being appropriately Rewarded, you will see the MyVIP payback for April
    pending on your MyRewards page. If you are asking about MyVIP payback for your purchases in May, from our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending.
  9. XBLRewards8 Win User

    Rewards for purchases in April

    Hello Minioger,

    Apologies for the inconvenience. We have determined that a change in the preview program has caused an issue with MyVIP rewarding. We have delayed payback for April purchases until we can ensure that all our members are appropriately Rewarded. Once we can
    confirm that this issue has been resolved, we will process MyVIP for April and you will see the Credits pending in your account.

    For future reference, as Murphs says, MyVIP is paid out as a monthly whole. Here is the relevant FAQ entry:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    For example, the deposit you received during the mid-month deposit was your MyVIP payback from March.
  10. XBLRewards8 Win User

    No 10% back for April?

    Hello Mazter0fPuppetz,

    Apologies for the inconvenience. Due to an issue with some preview program members, we have delayed MyVIP for April to ensure that they are appropriately Rewarded. Once a fix is deployed, we will process April for MyVIP. Again, apologies for any inconvenience
    caused by this delay.
Thema:

Not Receiving MyVIP Rewards for April + May

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