Not receiving Money .

Discus and support Not receiving Money . in XBoX Rewards & Social to solve the problem; Hello, You know that i had a problem with my account . Solution for deposit So i closed my account and created a new one and than you gave me my... Discussion in 'XBoX Rewards & Social' started by Ozymandias DZ44, Dec 11, 2017.

  1. Ozymandias DZ44
    Ozymandias DZ44 Guest

    Not receiving Money .


    Hello,

    You know that i had a problem with my account .

    Solution for deposit

    So i closed my account and created a new one and than you gave me my credit back .

    I want to know if i will receive the $ and when will i received the money.

    I want to buy PUBG .

    Thank you

    :)
     
    Ozymandias DZ44, Dec 11, 2017
    #1
  2. Smwutches
    Smwutches Guest
    Not receiving money and gems

    Support will post back about the VIP stuff, but since gems only started on October 1, it is not possible to have completed that offer yet.
     
    Smwutches, Dec 11, 2017
    #2
  3. Smwutches
    Smwutches Guest
    Not receiving money and gems

    The deposit should be scheduled for the mid-month deposit which should take place on the 14th. Support will verify that though.
     
    Smwutches, Dec 11, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Not receiving Money .

    Hello Ozymandias DZ44,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. Since we only transferred your Credits in the latter half of last month, they will not be deposited until the mid-month deposit this month.
     
    XBLRewards8, Dec 12, 2017
    #4
  5. XBLRewards8 Win User

    Not receiving Money .

    Hello Ozymandias DZ44,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. Since we only transferred your Credits in the latter half of last month, they will not be deposited until the mid-month deposit this month.
  6. Smwutches Win User

    Not receiving money and gems

    Support will post back about the VIP stuff, but since gems only started on October 1, it is not possible to have completed that offer yet.
  7. XBLRewards8 Win User

    Not receiving money and gems

    Hello Boss RockstarxX,

    Gems were only created in October, so it would not be possible to have 12 months of a subscription yet. Regarding your Credits, from the previously available FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.

    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

    You can review when your Credits were pending, as well as when you had 5000 pending, on the MyStatement on the MyRewards page.
  8. Smwutches Win User

    Not receiving money and gems

    The deposit should be scheduled for the mid-month deposit which should take place on the 14th. Support will verify that though.
  9. Boss RockstarxX Win User

    Not receiving money and gems

    Support will post back about the VIP stuff, but since gems only started on October 1, it is not possible to have completed that offer yet.
    Thanks man do you know anything about the cash deposit?
Thema:

Not receiving Money .

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