Not receiving invites/notifications

Discus and support Not receiving invites/notifications in XBoX on Consoles to solve the problem; Dear Xbox Support, When someone sends me invites/messages I don't receive any notifications, I've checked my settings and everything is set... Discussion in 'XBoX on Consoles' started by VPSn1pes121, Jan 28, 2017.

  1. VPSn1pes121
    VPSn1pes121 Guest

    Not receiving invites/notifications


    Dear Xbox Support,

    When someone sends me invites/messages I don't receive any notifications, I've checked my settings and everything is set correctly there. Please help me with this issue.

    GT:

    :)
     
    VPSn1pes121, Jan 28, 2017
    #1
  2. Not receiving invites/notifications

    I'm not receiving invites or notifications from people outside of my friends list, making it impossible to play a lot of game modes.

    I've tried everything I found in the forums, including checking NAT, hardlining the connection, rebooting router, deleting profile, editing privacy / notification settings. Even deleting persistent storage for blu-ray, which didn't even make sense to me
    haha.

    Is there something I'm missing here???
     
    cryyourpardon0, Jan 28, 2017
    #2
  3. Mister Cizl
    Mister Cizl Guest
    Not receiving invites/notifications

    Hey cryyourpardon0! Are you having this issue while playing a specific game or all games? Additionally, are other accounts on the console experiencing the same issue? Post back and let me know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Cizl, Jan 28, 2017
    #3
  4. John Dowding Win User

    How do you find your Friends game invites?

    Should find game invites in notifications. Or are you saying invites not received?
  5. Ryan Whittington Win User

    Not receiving invites or notifications

    Since this post got no traction here I wanted to add the solution I found which I summarized in my Xbox Reddit post (got more support there). You can find the full post here: https://www.reddit.com/r/xboxone/comments/636dpo/tech_signing_in_to_xbox_app_results_in_no_invites/?...

    Here are the steps I took to solve this issue which appears related to the Xbox iOS app, Xbox Windows 10 app, and Xbox one interacting in a not so nice manner and junking up the router:

    1. Uninstall the Xbox iOS app from my phone
    2. Un-check all notifications under the settings on the Xbox
    3. Switch Xbox to "energy save" (so it fully shuts down every time)
    4. Remove profile entirely
    5. Hard re-boot Xbox and Router, removing the power supplies of both
    6. Start up router, wait for it to connect to the interwebs
    7. Start up Xbox, re-download profile, enable notifications
    8. Never use the Xbox iOS app again

    Other steps I took that may have made no change but you might want to try just in case:

    •Forwarded all ports recommended by Xbox on their support site

    •Set Xbox up with a static IP address (later I removed this)

    •Removed static IP address from my laptop (not sure why it was there in the first place)

    •Disabled all Xbox notifications on the Windows 10 xbox app and then signing out (haven't signed back in yet and don't plan on it)

    •Disabled all notifications on the iOS app before uninstalling it from my phone

    I wanted to post the final results here just in case anyone, like me, finds this thread in the future and says "wait what was the conclusion!?!". I spend MANY hours googling and reading through countless threads about this and all of them didn't result in
    a fix or just died without the original poster confirming anything worked. Good luck!
  6. Ryan Whittington Win User

    Not receiving invites or notifications

    just a quick update, I realized after some testing with a buddy that I only receive invitations if my computer that runs windows 10 is turned on. I've gone through the notifications menu in the Xbox app and everything. I cannot receive invitations so long
    as my computer is turned off. How is this even an issue
  7. Mister Beep Win User

    Not receiving invites or notifications

    Hey there!

    Sincere apologies for not catching this thread, but I'm happy to see you got it resolved. We are the same team that helps others out over in Reddit too, so I'm happy to see we got to you there.

    Thank you for posting that resolution up!
  8. Ryan Whittington Win User

    Not receiving invites or notifications

    One more addition to my post. It seems that when my computer is turned on I begin receiving invites on my Xbox again. But once I access the Xbox app on my iPhone, it cuts the invites off to my Xbox. I've toggled all the notifications which is off in the
    Xbox app on my phone and have never received invites on my phone. The issue must be the interaction between these three devices, it looks a lot like I have 2X boxes and it's shooting the invites only to one and that one Xbox is not the actual Xbox I own.
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Not receiving invites/notifications

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