Not receiving in game purchase

Discus and support Not receiving in game purchase in XBoX Games and Apps to solve the problem; I just purchased 4,500 robux in Roblox for my Xbox one and it shows in my microsoft account that the purchase went through but its not showing up in a... Discussion in 'XBoX Games and Apps' started by Sean D12a, Mar 29, 2017.

  1. Sean D12a
    Sean D12a Guest

    Not receiving in game purchase


    I just purchased 4,500 robux in Roblox for my Xbox one and it shows in my microsoft account that the purchase went through but its not showing up in a specific game with in roblox. how do I get the in game purchase to show up?

    :)
     
    Sean D12a, Mar 29, 2017
    #1
  2. Mister Cizl
    Mister Cizl Guest
    not receiving purchases

    Hey PokeMaster769! For assistance with billing and support, you will need to contact

    support    . Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Cizl, Mar 29, 2017
    #2
  3. PokeMaster769
    PokeMaster769 Guest
    not receiving purchases

    On my account I have not received any of my purchases from since August 29, 2017
     
    PokeMaster769, Mar 29, 2017
    #3
  4. Sean D12a
    Sean D12a Guest

    Not receiving in game purchase

    I am trying to use them in Lumber Tycoon 2 but they are not showing up in Lumber Tycoon 2 and are showing in other games inside of Roblox. I just gives the option to buy the roblox not to use them.
     
    Sean D12a, Mar 29, 2017
    #4
  5. Sean D12a Win User

    Not receiving in game purchase

    I am trying to use them in Lumber Tycoon 2 but they are not showing up in Lumber Tycoon 2 and are showing in other games inside of Roblox. I just gives the option to buy the roblox not to use them.
  6. XBF Houmaidi O Win User

    In game purchase not received

    Hello @CMIKE.! I hope that you are doing well!

    Thank you for taking the time to post this on the Xbox Forums.

    With issues like these, there could be many factors that could cause the packet loss issue so it's best to start with basic troubleshooting and work our way up trying different things to start ruling out some factors and narrow it down to the root cause.

    I would advice you to uninstall the game and install it again then log out and log in to your account and see if you have the in game purchase.

    However, would you please check the link below regarding the refund issues:

    link here for the refund terms.

    The only thing you can do is reply to the email that you got saying that the request is denied for any more information on the case.

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming!
  7. XBLRewards8 Win User

    No credits received for game purchases

    Hello MooCowGiraffe,

    From the FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.
  8. Smwutches Win User

    Xbox Live Rewards are not showing up for Overwatch.

    If you were referred by a friend to purchase the game you would have received credits. Otherwise, there were no offers to receive credits for purchasing that game at that time.
  9. onyxishere Win User

    I was told to make MSG here, For Ryse code for White Xbox One...

    Sorry to hear that you didn't receive a code for the game. However, the game was given to purchasers of the console randomly and not everyone who purchased one received a copy of it.
Thema:

Not receiving in game purchase

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