Not receiving crowns

The Loyal Gamer · Jun 14, 2015

so about an hour ago I bought the 3000 crown pack for $24.99 and I have not yet received them on my character. Anyone know what caused this or if I have to wait a certain amount of time? And I looked at my account on Microsoft and it did say successful purchase
for the crowns.

:)

tooThin Mintz · Jun 14, 2015

eso plus renewal is broken

When I go to crown store eso plus is not active however I got an email saying it renewed on the 6/1/2017 but did not receive crowns. I may not have been receiving crowns from auto renewals for 2-5 months but can't confirm that.

At this point I tried to renew it again WITHOUT canceling first and got another email with a Microsoft charge. Can I get a refund and for eso plus to work properly? Thanks

Note: I have access to craft bag however when I withdraw an item I can't put it back in the bag either.

x DogMeat x · Jun 14, 2015

Did not receive crowns purchased for ESO

Recently lurched the 750 crown pack through the Xbox store but did not receive the crowns. Any help would be appreciated.

PixelBravo · Jun 15, 2015

i dnt really know but if u hard reset ur xbox ( hold power button till it turns off) it might reset the connection.

The Loyal Gamer · Nov 1, 2018

Fixed, I was in a loading screen and the game closed itself and I had my crowns back. PixelBravo might be right though, hard reset and give it ten minutes or so. I did get a reply from my ticket, it said sometimes you won't receive crowns for about 24-48
hours after purchasing.

The Loyal Gamer

Fixed, I was in a loading screen and the game closed itself and I had my crowns back. PixelBravo might be right though, hard reset and give it ten minutes or so. I did get a reply from my ticket, it said sometimes you won't receive crowns for about 24-48
hours after purchasing.

PixelBravo

i dnt really know but if u hard reset ur xbox ( hold power button till it turns off) it might reset the connection.

MAZDASPEED306

Yes we need Ford Crown Victoria Ford Crown Victoria Ford Crown Victoria Ford Crown Victoria I would be so happy :eek:

)

DuroNL

I've been hearing this more and more lately, check if you do have the ESO Plus boon active when you are on a character.

Other than that, all i can advice for now is to contact Xbox Support directly, and ask them when you will receive your crowns that are part of the ESO Plus subscription you have with them.

For me it gave me my 1500 Crowns on the 9th of July, so exactly 1 month after i started the ESO Plus subscription. But i received an email about the renewal one week before the 9th of July, so it could be that your crowns are due on another date.

XDNM

If you haven't got them yet, I would contact support and provide a receipt that should have been sent to your email if the transaction went through. It's also possible because of the maintenance the transaction did not go through and contact support if it
did not.

Not receiving crowns