Not receiving adapter/controller update--incompatible headset?

Further update. Still no fix. Every time the adaptor is used, update prompt comes up.

You have to have the battery plugged in as well as a USB cable to updated the controllers. I updated my controller that I usually use (had the battery plugged in) and then tried to do my spare only for it to fail twice. I popped in the battery pack and it
updated just fine so I think it needs the battery plugged in.

Will the controller update without the adapter plugged in? I haven't updated my controller yet.

Ayumifan, I was actually using that as my original set-up guide. However, everything has been securely connected and reconnected several times over. It just doesn't seem to want to update for me. Oh well. After better review of this forum it seems many individuals
are having similar problems. I'm sure this will be addressed soon enough.

I think you seem to be ignorant, or mistaken.

I know very well that I can go to the settings to update the controller. A pop-up message also appears on screen when I plug the controller with the adapter attached that I have to 'update my controller.'

It is when I click yes and actually TRY to update it, that it attempts to, and fails.

Now, do you have any helpful answers?