Not receiving $2 credit for "Incoming Transmission" email promotions

Discus and support Not receiving $2 credit for "Incoming Transmission" email promotions in XBoX Sales and Promo to solve the problem; What it says on the tin. I was able to complete and receive $2 credit for transmission #1 (which had me download the smartglass app), but no credit for... Discussion in 'XBoX Sales and Promo' started by OhMyGoatfish, Jun 26, 2016.

  1. OhMyGoatfish
    OhMyGoatfish Guest

    Not receiving $2 credit for "Incoming Transmission" email promotions


    What it says on the tin. I was able to complete and receive $2 credit for transmission #1 (which had me download the smartglass app), but no credit for #2 and #3. These involved streaming one hour of video and one hour of twitch, respectively. When I click
    on the email link, it just takes me to the Xbox page for video streaming or twitch. I have tried logging in and clicking the link again, but to no avail.

    :)
     
    OhMyGoatfish, Jun 26, 2016
    #1
  2. errors while streaming through the mixer

     
    LeidsonPinheiro, Jun 26, 2016
    #2
  3. monderick
    monderick Guest
    Faulty code given

    I noticed same thing and, opened a support chat session, they found the code was redeemed to my account on 6/10.

    I dug though emails and the "Incoming transmission 1" mail from 6/10 had a link to redeem 2$ which I obviously forgot about.

    Chat support can check your code regardless
     
    monderick, Jun 26, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Not receiving $2 credit for "Incoming Transmission" email promotions

    Per the terms in the emails, credits should be given withint 15 days of the end of the offer. If you don't get them by July 22, you'll meed to post back here.
     
    Smwutches, Jun 26, 2016
    #4
  5. Smwutches Win User

    Not receiving $2 credit for "Incoming Transmission" email promotions

    Per the terms in the emails, credits should be given withint 15 days of the end of the offer. If you don't get them by July 22, you'll meed to post back here.
  6. monderick Win User

    Faulty code given

    I noticed same thing and, opened a support chat session, they found the code was redeemed to my account on 6/10.

    I dug though emails and the "Incoming transmission 1" mail from 6/10 had a link to redeem 2$ which I obviously forgot about.

    Chat support can check your code regardless
  7. XBF Javier R Win User

    I received the 10$ promotional email.

    Hello D.T.3,

    We understand that you're inquiring about a promotional email received for $10, but we would like to be sure which email this is in reference to?

    In some cases, we do have promotional emails with secret links to the promotional credit to which the email does not have any reference to that specific credit.

    It is best to be safe in regards to any emails being received as some may be malicious, where does the email state that it is directly sent from?

    Clarify this for us and we'll await your response.

    Best wishes!
  8. HellBred Master Win User

    $75 credit for purchasing xbox one

    2 weeks later and still no update =/.

    It has been exactly 2 months since the date I was supposed to receive the promotional credit...
  9. Misses Quinzel Win User

    Engage program problem

    Thanks a bunch, Flashy! I received your private message, and was able to look over the promotion. For this promotion, the credit will be sent to you via email 15 days after the program completes, which is July 7th. If you do not receive your credit by July
    22nd, please post up a new thread so that we can dig into it further. Thanks for understanding!
Thema:

Not receiving $2 credit for "Incoming Transmission" email promotions

Loading...
  1. Not receiving $2 credit for "Incoming Transmission" email promotions - Similar Threads - receiving credit Incoming

  2. I can't sign into my account in certain applications like Minecraft and I receive "Your...

    in XBoX Accessibility
    I can't sign into my account in certain applications like Minecraft and I receive "Your...: Yesterday I bought Minecraft using a completely new Microsoft account (the one I am posting this question through) that I created immediately before purchasing and was planning on using the game...
  3. Why did I receive a 2 day suspension?

    in XBoX Accessibility
    Why did I receive a 2 day suspension?: I play Fallout 76 on Xbox. I posted the following in Looking for Group : “ H RARE legacy boiled water W any item with a drop rate of 2% or less”. Why was I banned for this? No obscene or...
  4. Wrongfully received permanent ban

    in XBoX Accessibility
    Wrongfully received permanent ban: I have just received a permanent ban on Xbox and can no longer access even my basic games. I never use headsets, never talk to anyone online, never troll anyone on the Xbox, I can’t remember last...
  5. Unable to receive my SMS for login

    in XBoX Accessibility
    Unable to receive my SMS for login: Unable to login my Microsoft account and not able to receive login codes f8a250e9-6bd7-4cf2-82c3-d423aa850a95
  6. 360 Games received on the Xbox One through Games with Gold no longer available?

    in XBoX Games and Apps
    360 Games received on the Xbox One through Games with Gold no longer available?: Hi, So recently I booted up my Xbox to find that multiple of my 360 backwards compatible titles, particularly the ones that I received years ago through Xbox Live Gold, are now claiming I do not...
  7. Why am I not receiving anything from gta+ on my series s after 24 hours of purchasing it

    in XBoX Games and Apps
    Why am I not receiving anything from gta+ on my series s after 24 hours of purchasing it: I’m not receiving anything from gta + after purchasing it for 24 hours and it’s showing it’s active???? 46252731-e841-481d-8999-e6c246421c71
  8. I have watched for over 15 minutes on twitch stream and still didn't receive my code.

    in XBoX Games and Apps
    I have watched for over 15 minutes on twitch stream and still didn't receive my code.: I have watched for over 15 minutes on twitch stream and still didn't receive my code. I have contacted twitch and Microsoft what do I do now? 8497e8de-3914-4546-851b-48055e78a6d3
  9. I've just bought and received my wireless headset, it doesn't have a charge cable? Should...

    in XBoX on Windows
    I've just bought and received my wireless headset, it doesn't have a charge cable? Should...: I have bought and received a wireless headset. But it's not got a charge cable, should it have one included? e6339650-802e-4c41-a386-04f4739079b0
  10. R6 credits not received

    in XBoX Games and Apps
    R6 credits not received: I redeemed two $25 gift cards and bought the $50 pack on R6, I haven’t received my credits. I have restarted my game multiple times and they still have not showed up....