Not received my credits on rewards program

Hello

I have 16 800 credits to reward, the last were earned on 27 December off I've not received December 30, I wanted to know if this is normal or if there was actually a mistake.

Thanks for the help.

GT :

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:)

 

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It's normal. Credits are scheduled for deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th of the month. If you get to 5,000 between the
15th and 30th, they are deposited by the 15th of the next month. So yours would not have been earned in time for the last deposit of December. They should deposit on the 12th of this month.