NOT RECEIVED ANY REWARD POINTS SINCE 2014!

TSmoothBooth · Sep 17, 2017

I have been an Xbox Live Rewards member since 16/04/14 and having spent easy £1000 on renewals and in game purchases and buying games through Xbox I have received absolutely 0 POINTS!! I have spoken to the help team and they told me to come here as I should've
have accumulated A LARGE NUMBER of points and I haven't. I hope to here back from you soon!!

:)

Smokin Romulan · Sep 17, 2017

Live rewards

I haven't gotten my reward points for renewing my live subscription since 2014.

HiGrip · Sep 17, 2017

I dont get any rewards!

I have not got any rewardpoint since I joined Xbox Live Rewards back in 2014! I have completed task but I get no points, ever! Please help me!

Smwutches · Sep 17, 2017

Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

As of July 1, 2014, there are no offers to receive credits for renewing gold.

XBLRewards8 · Nov 3, 2018

Hello TSmoothBooth,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

babyrach2020

I have purchased stuff within promotions and I have not been awarded myvip points . according to your rewards website you can still earn points from playing free games . I think you need to update this if the rewards have stopped since 1st july 2014 as your
website states othwerwise .

XBLRewards8

Hello Kurt99901,

After reviewing your account, it looks like you may be unfamiliar with how our program works, especially after changes made to the program in 2014, when it transitioned from MyAchievements to MyVIP. We see that your account mostly earned Rewards from Gold
Subscriptions and MyAchievements. Both of those offers ended in 2014. We have not awarded Credits for Gold since July 2014, as mentioned in our sticky. In September 2014, we switched to MyVIP, and payback based off of gamerscore was discontinued. In MyVIP,
you must spend a minimum amount to earn you first MyVIP star, after which you begin to earn a percentage of your purchases back as payback. Since you did not have any MyVIP stars and did not complete any offers, you did not earn any Credits. Chat support does
not have access to Xbox Live Rewards, so they were likely referring to your Microsoft Rewards Account. If you should have more points in that program as your support representative mentions, you may wish to reach out to their customer support as directed by
Smwutches, as we do not have access to Microsoft Rewards.

minion79

The last date any reward points were added to my account was prior to my March 2014 statement. Please confirm when my account balance has been updated.

Thank you.

COOLKEV273

my reward points for monthy subsriptions are not being added to my xbox live rewards amount since 2014 when i last used my xbox 360 . i have a xbox one now and been getting live gold subs for the last 6 months so microsoft need to sort this out username
xbox live account

Misses Quinzel

Thanks for the clarification, TheLostBoy1! The email that was sent was specifically for the 50,000 Rewards points. The £50 promotion was sent to users on their Xbox 360 dashboard, and is not related. You will want to post up in our
Rewards Support forums about the 50,000 Rewards points. The Rewards points should be deposited in your account on 11/15/2014 for this promotion, so please hold off on posting until after that date.

NOT RECEIVED ANY REWARD POINTS SINCE 2014!