Not Reading Discs

Jakethemuss81 · Jun 3, 2016

Hi, I have recently returned my xbox one by post and had another sent to me. After about 3 weeks this xbox is now not reading discs either! Frustrating!! I have unsuccessfully attempted to chat with someone about this but am unable to enter my name on the
chat page and therefore cannot speak to anyone. Just been going around in circles!

:)

Azrael008uk · Jun 3, 2016

Discs not reading.

Hey guys.

There's something up with the "Titanfall Servers" and "Fifa" and "Plants vs Zombies" are all throwing me back to the dashboard as well.

I think it's simply a problem with LIVE rather than our systems.

Frustrating but not the end of the world.

Hope they get it fixed soon.

pulsarboy360 · Jun 3, 2016

Discs not reading

I constantly have problems with my X1 not reading game disks and have 2 methods I use that seem to work.

Rather than selecting play game from the home page I sometimes find that by going into my games and apps and selecting the game from within this menu then enables the disk to work.

The other method is turning off console, removing power cable, leave for 30 seconds then reboot.

Maybe complete luck but for now these 2 methods seem to fix my disk error problems. I assume from comments that my disk drive is on the way out and will probably need fixing or replacing soon? I have another strange problem when downloading games with gold
and when I try to play them it says that I need the disk to continue.

Four-Channel · Jun 3, 2016

Okay question:

Does it make a grinding or a noise like it's trying to read it? Yes or no?

Yes: Faulty Drive

No: Move on?

If you picked no it could be something as simple as a dirty disk or a dirty laser. If you could spray some canned air in lightly about 5 inches away from the disk tray itself and see if there's anything lodged on the lens. If this doesn't help then it may
need to be re-serviced.

noboundz

[quote user="MSQ Ganner"]Also, going to a repair shop to have the Disk Drive repaired or changed will void the warranty[/quote]

And may result in a ban.

Juxtapose13

[quote user="zanedrummerdx"]

It might be the laser that reads the disc. It's either your discs have a nice scratch or the laser. You still have your warrenty because it lasts 3 years and the slim hasn't been out for 3 years yet

[/quote]

Unless things have changed without anyone telling me, Xbox 360 S consoles only have a 1 year general warranty period, and original Xbox 360 consoles have a 1 year general warranty and a 3 year warranty for the three flashing red lights and E74.

Regardless of console, a faulty DVD drive is covered under 1 year only.

To the original poster, make sure you test multiple discs to confirm the problem is with the console and not a specific or few specific discs. If it is your console and it's less than a year old, contact Xbox Support at 1-800-4MY-XBOX.

STALKER2k

Take to gamestop and see if they can buff-out the game ..That's one thing I like to get a scratched game from a friend for free cause they think it doesn't work then take it to have it get buffed, then it works and play fine like a new cd ....lol suckers!!!!

UneasyJmitchell

^^I agree. He said his Xbox that isnt updated, LOL. Probably a Jtag hes trying to get online with. He probably bought a banned Xbox from online or something.

Killn The Drama

For most games I recommend you install the game in the hard drive it makes the CD spin allot less

Not Reading Discs