Not letting me get Xbox live gold

Discus and support Not letting me get Xbox live gold in XBoX on Consoles to solve the problem; every time I try getting Xbox live, it doesn’t let me and says “there was an error on our end. Waiting might help a bit” but I’ve waited over a day and... Discussion in 'XBoX on Consoles' started by ZillaLogan, Jan 4, 2018.

  1. ZillaLogan
    ZillaLogan Guest

    Not letting me get Xbox live gold


    every time I try getting Xbox live, it doesn’t let me and says “there was an error on our end. Waiting might help a bit” but I’ve waited over a day and it’s still saying that. ????

    :)
     
    ZillaLogan, Jan 4, 2018
    #1
  2. Xbox Live Gold Not letting me get games with gold

    I have recently been trying to download the latest Xbox Live game with Gold Assassins creed 3 and the microsoft website is treating my account as if i dont have gold, but I have gotten 2 Xbox live gold passes for Christmas and have activated both as they
    were both 12 month passes. I was wondering of how to fix this as I really want assassins creed 3 and it leaves the market for being free 6/15/17 aka tomorrow as of this post date. I would appreciate any help troubleshooting this and would really like it
    if i could get help with this problem.
     
    MesonicNose533, Jan 4, 2018
    #2
  3. ngocphi
    ngocphi Guest
    Xbox Live Gold Not letting me get games with gold

    OK two things first if your profile isnt the one with gold but home gold that would be why

    Home gold is only an Xbox one feature

    If you are getting a specific error we need to know which of the 3 possible ones

    If Not available in your region

    Simple fix you must match your account region to your actual region if you don't live in an Xbox live region then you are out of luck

    If it is asking for a payment option that's normal

    For Xbox 360 bc titles you must have an Xbox 360 without a payment option or using the website or the Xbox one you must have a creditcard on file

    If it is you aren't allowed to download this content

    Easy fiz

    The issue is your account being a child

    Sign into the parent account and add gold to that account and use that account to queue it

    Child accounts cannot download free m rated or nr games including games with gold
     
    ngocphi, Jan 4, 2018
    #3
  4. ngocphi Win User

    Xbox Live Gold Not letting me get games with gold

    OK two things first if your profile isnt the one with gold but home gold that would be why

    Home gold is only an Xbox one feature

    If you are getting a specific error we need to know which of the 3 possible ones

    If Not available in your region

    Simple fix you must match your account region to your actual region if you don't live in an Xbox live region then you are out of luck

    If it is asking for a payment option that's normal

    For Xbox 360 bc titles you must have an Xbox 360 without a payment option or using the website or the Xbox one you must have a creditcard on file

    If it is you aren't allowed to download this content

    Easy fiz

    The issue is your account being a child

    Sign into the parent account and add gold to that account and use that account to queue it

    Child accounts cannot download free m rated or nr games including games with gold
  5. WPAK Win User

    WILL NOT LET ME GET GOLD

    Hi there,

    Remeeming errors are usually caused by issues on the account itself. Be sure to check your billing information at
    http://billing.microsoft.com and
    http://account.microsoft.com/services
    for any outstanding amount issues.

    If it's a prepaid code try redeeming the code on both xbox console and via xbox.com/redeemcodeAlso check that account , console and code region match, using different regions van cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
    http://support.xbox.com/contact-us
  6. Balthasar250 Win User

    Batman the telltale series

    I think i figured it out, my xbox live subscription ran out between getting the game and letting it download and booting it up to play it. apparently my xbox games with gold won't let me play in between gold subscriptions. I wanted to do some single-players
    while on gold hiatus for a few days, but that won't let me.
  7. maxxedout Win User

    it didnt let me get xbox live gold trial

    yup happened to me too .....but i cant remember the error code ..... but i do remember that when i tried it again it said, you have already recieved your 2 week free trial ....which was(dare i say it) ..... a damn lie
  8. MrFragicide Win User

    it didnt let me get xbox live gold trial

    Hey there MauveLocket1!

    In order to better help you, we will need to know the exact error message and accompanying error code.
Thema:

Not letting me get Xbox live gold

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