Not given what I bought

Discus and support Not given what I bought in XBoX Games and Apps to solve the problem; I bought a xbox live and 1000 apex coins bundle and i did not get the coins it said look in your Microsoft message center but it is not there... Discussion in 'XBoX Games and Apps' started by GavinDaniels, Apr 18, 2019.

  1. GavinDaniels
    GavinDaniels Guest

    Not given what I bought


    I bought a xbox live and 1000 apex coins bundle and i did not get the coins it said look in your Microsoft message center but it is not there

    :)
     
    GavinDaniels, Apr 18, 2019
    #1
  2. XsmkstarzX Win User

    Not given what I bought

    Hi GavingDaniels,

    I'm sorry to hear this but honestly this is something you want to contact support about opposed to the forums bud.

    http://support.xbox.com/contact-us
  3. XBF Erick C Win User

    Not given what I bought

    Hey there Gavin!

    As Smwutches has mentioned the coins should be sent out to your Message Center on or by 6/30/2019.

    Go ahead and click on the link below to see this promotion. Once on the page scroll all the way to the bottom to view the promotion details.

    We will go ahead and lock this thread as there is nothing to be done at this point. If you have any other questions or do not receive your Apex coins by that date, go ahead and start a new thread so that we may continue to assist you.

    I hope this helps.
  4. Smwutches Win User

    Not given what I bought

    Per the terms of the offer, you should receive a code via Live message on or by 06/30/2019.

    3 Months Xbox Game Pass for $1 from 4/11/2019 though 5/12/20191 Month Gold for $1: Promotional discounts not available in Quebec or Russia. Limit: 1 offer per account. $1 introductory offer not valid for existing subscribers.
    After first month, Xbox Live Gold subscription continues to be charged at the then-current regular monthly price (subject to change), unless cancelled. Plus applicable taxes. Bonus Apex Legends coins only available for a limited time from 4/11/2019 9:00 PM
    PDT through 5/12/2019 11:59 PDT. To redeem, a digital code for 1000 Apex Legends coins will be sent to your Xbox Message Center on your Xbox One console by 6/30/2019.
  5. XBF Crystal P Win User

    Bought ATOMs - Wasn’t given ATOMs (FO76) and Microsoft won’t refund or give what I bought

    Hi there JackTalzin,

    Thanks for the reply. Here in forums, we do not have the appropriate tools or resources to help assist with in-game packs/currency.

    Within the
    Microsoft Service Agreement
    :

    • Using Third-Party Apps and Services. The Services may allow you to access or acquire products, services, websites, links, content, material, games, skills, integrations, bots or applications from independent third parties (companies or
      people who aren’t Microsoft) ("Third-Party Apps and Services"). Many of our Services also help you find, make requests to, or interact with Third-Party Apps and Services or allow you to share Your Content or Data, and you understand that you
      are directing our Services to provide Third-Party Apps and Services to you. The Third-Party Apps and Services may allow you to store Your Content or Data with the publisher, provider or operator of the Third-Party Apps and Services. The Third-Party Apps and
      Services may present you with a privacy policy or require you to accept additional terms before you can install or use the Third-Party App or Service. See section 14(b) for additional terms for applications acquired through the Office Store, the Xbox Store
      or the Windows Store. You should review any additional terms and privacy policies before acquiring, using, requesting, or linking your Microsoft Account to any Third-Party Apps and Services. Any additional terms do not modify any of these Terms. You are responsible
      for your dealings with third parties. Microsoft does not license any intellectual property to you as part of any Third-Party Apps and Services and is not responsible or liable to you or others for information or services provided by any Third-Party Apps and
      Services.
    • Refund Policy. Unless otherwise provided by law or by a particular Service offer, all purchases are final and non-refundable. If you believe that Microsoft has charged you in error, you must contact us within 90 days of such charge. No
      refunds will be given for any charges more than 90 days old. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future. This refund
      policy does not affect any statutory rights that may apply. For more refund information, please visit our

      help topic
      .

    Thank you for letting us know about the issue. To avoid repetitive responses, We will now be locking
    the thread. If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.

    Thank you and have a great day.
  6. MetalNutz Win User

    Bought ATOMs - Wasn’t given ATOMs (FO76) and Microsoft won’t refund or give what I bought

    Wow! Don't think I've ever had that happen to me. Hope it gets worked out.
Thema:

Not given what I bought

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