Not given digital copy I paid for

Discus and support Not given digital copy I paid for in XBoX Games and Apps to solve the problem; Hi, I purchased the $79.99 nba 2k17 digital legend edition, and when i go into the store it says I own the standard $59.99 edition and not the legend... Discussion in 'XBoX Games and Apps' started by RAR3 KANGAROO, Sep 20, 2016.

  1. Not given digital copy I paid for


    Hi, I purchased the $79.99 nba 2k17 digital legend edition, and when i go into the store it says I own the standard $59.99 edition and not the legend edition (which was pretty obvious when the game starts up with paul george and not kobe) My VC was also
    not at the 30,000 included in the legend edition. I after being on hold with Microsoft for an hour and seven minutes, despite scheduling a phone call over two hours in advance I hung up and got a in a chat with a tech, and he referred me here to get microsoft
    money applied to my account for compensation of this error.

    :)
     
    RAR3 KANGAROO, Sep 20, 2016
    #1
  2. Titanfall X360 on demand?

    Ok. I understand that they aren't releasing it as a digital download. However, some people (like myself) have already paid for said copy...and now we aren't going to receive it?? And the only compensation they have given was to tell me that I can purchase
    something else from the digital store. That's complete ***. I didn't pay for something else...I paid for Titanfall. When you actually pay for something there's an expectation of receiving that product not some other random crap. They should either reimburse
    the money spent, send a hard copy to those that paid for a digi download, or give a voucher so we can receive the diig download. Anything less is unaccepyable, and frankly thievery.
     
    RavenMourning, Sep 20, 2016
    #2
  3. Sorry, we can't launch this right now. Thanks for your patience. (0x87de2726)

    Same isue witcher 3. This should absolutely NOT be an issue for a product that we have all paid for..especially for a digital copy saved to hard drive.
     
    MulattoMadness, Sep 20, 2016
    #3
  4. onyxishere
    onyxishere Guest

    Not given digital copy I paid for

    Sorry to hear it. Unfortunately you were incorrectly referred to the forums. No one here is able to assist with billing issues. You can only do that via phone support with an official support agent.

    I'm afraid you'll need to call back. Please click the link below to get the number for your region.

    support.xbox.com/contact-us
     
    onyxishere, Sep 21, 2016
    #4
  5. onyxishere Win User

    Not given digital copy I paid for

    Sorry to hear it. Unfortunately you were incorrectly referred to the forums. No one here is able to assist with billing issues. You can only do that via phone support with an official support agent.

    I'm afraid you'll need to call back. Please click the link below to get the number for your region.

    support.xbox.com/contact-us
  6. RavenMourning Win User

    Titanfall X360 on demand?

    Ok. I understand that they aren't releasing it as a digital download. However, some people (like myself) have already paid for said copy...and now we aren't going to receive it?? And the only compensation they have given was to tell me that I can purchase
    something else from the digital store. That's complete ***. I didn't pay for something else...I paid for Titanfall. When you actually pay for something there's an expectation of receiving that product not some other random crap. They should either reimburse
    the money spent, send a hard copy to those that paid for a digi download, or give a voucher so we can receive the diig download. Anything less is unaccepyable, and frankly thievery.
  7. The Viral Cyrix Win User

    Modern warfare 3 4 maps packs @ 1200 points each?????

    yeah as I was given the money for the copies of the games I bought for friends. Sold the console on ebay for £100 more than i paid for it
  8. NxtDoc1851 Win User

    Witcher 3 is available for Pre load.

    I have the hard copy pre-ordered amd paid for. But I am wondering if I should just go digital. I am a bit of a dinosaur and prefer a hard copy. But I have been downloading a few digital's lately
  9. iBakez Win User

    Who Else Will Be Playing DOOM This Friday The 13th?

    lol my copy just arrived and theyve given me the season pass bundle.. defo not what i paid for! ah well im not going to complain!!!
Thema:

Not given digital copy I paid for

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