Not getting Xbox Live Rewards deposited and no "request deposit" button. Need help.

Hello wcraigjr,

We see a 3000 Credit event that happened in 2013, which is probably the event you are referencing. Since we only automatically schedule deposits at 5000 or more pending Credits, they remained as pending. However, you recently had a Credit event which pushed
you over this amount, which scheduled you for a deposit. Since you have been scheduled for a deposit, the button to request a deposit has been removed from your MyRewards page.

However, pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month
deposit the following month. Since your recent Credit event which scheduled you for an automatic deposit occurred on the 21st of December, you should receive your deposit in the mid-month deposit this January.

The request deposit button is only available when you have at least 1,000 credits pending but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled
to be deposited by the following 15th or 30th of the month so there is no longer a need to request a deposit. It is not possible to the credits deposited any earlier than what is scheduled.

For help with the Rewards program, it's best to post in the Xbox Rewards Questions support forum.

For help with the rewards program, you would want to post in the Xbox Rewards Questions support forum.

Keep in mind that the request deposit button is only available if you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically
scheduled to be deposited by the following 15th or 30th of the month, so there is no longer a need to request one. If you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they
are deposited by the 15th of the next month.

For help with the rewards program, you would want to post in the Xbox Rewards Questions support forum.

Keep in mind that the request deposit button is only available if you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically
scheduled to be deposited by the following 15th or 30th of the month, so there is no longer a need to request one. If you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they
are deposited by the 15th of the next month.

i have 15000 pending and rewards ends next month

For help with the Rewards program, it's best to post in the Xbox Rewards Questions support forum. The deposit request button is only available if you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before
needing to have 5,000 pending first. There is no way to have credits deposited earlier than the scheduled deposit dates. The last deposit for March is scheduled for the 29th. So if you got to 5,000 before the 15th, that is when they would be deposited.