Not getting what I paid for

Discus and support Not getting what I paid for in XBoX Sales and Promo to solve the problem; I bought the Gears of war 4 Console. I redeemed the code for Ultimate Gears of War 4. I understand that I am supposed to get the previous games with... Discussion in 'XBoX Sales and Promo' started by vinberinn, Oct 23, 2016.

  1. vinberinn
    vinberinn Guest

    Not getting what I paid for


    I bought the Gears of war 4 Console. I redeemed the code for Ultimate Gears of War 4. I understand that I am supposed to get the previous games with this but got no codes or access to them after redeeming the code for GEars 4. I have put in tickets for trouble
    shooting and they have done nothing that resolved this issue. The latest conversation that I had they passed me off to this forum to get help.

    I'm feeling ignored and passed off. Just how hard is it to resolve a simple issue of codes?

    Lee

    :)
     
    vinberinn, Oct 23, 2016
    #1
  2. LadyApril2112
    LadyApril2112 Guest
    Not getting what I paid for...

    Hi there, anyone at all, being as there are no contact numbers for billing issues, I paid for a year of 360 Live on January 25th 2016 and suddenly it was shut off stating that I didn't pay it. In my xbox account in formation it says I paid. Whats this crap
    with no phone numbers for BILLING issues?????? Please help!!~!!
     
    LadyApril2112, Oct 23, 2016
    #2
  3. slatanic24666
    slatanic24666 Guest
    not getting what i paid for...

    hi , i would like to know what is Forza 3 problem is , I paid for a car the PORSCHE PANAMERA TURBO and i did not get it yet just like the other 2 cars that i bought and paid for ... it cost me euro 2,99 pro car , I would like to know where the cars are
    ???????????
     
    slatanic24666, Oct 23, 2016
    #3
  4. Mister Mascot
    Mister Mascot Guest

    Not getting what I paid for

    Hey there vinberinn,

    To qualify for this promotion, you just need to purchase and/or redeem Gears of War 4 on Xbox Live by December 31, 2016. The game tokens for download will be sent in waves through Xbox Live in-dash message system within one month of redemption/purchase of
    Gears of War 4. So the codes will appear, they just are being sent out in waves. If you're not seeing the codes after 30 days from when you first played, please create a new post and we'd be happy to take a closer look into this. You can find more information
    and details about the promotion on the store page HERE.
     
    Mister Mascot, Oct 24, 2016
    #4
  5. onyxishere Win User

    Not getting what I paid for...

    Sorry to hear it. If you live in North America please dial 1-800-469-9269 and ask to speak with Billing. They'll be able to help you get this straightened out.
  6. Mister Mascot Win User

    Not getting what I paid for

    Hey there vinberinn,

    To qualify for this promotion, you just need to purchase and/or redeem Gears of War 4 on Xbox Live by December 31, 2016. The game tokens for download will be sent in waves through Xbox Live in-dash message system within one month of redemption/purchase of
    Gears of War 4. So the codes will appear, they just are being sent out in waves. If you're not seeing the codes after 30 days from when you first played, please create a new post and we'd be happy to take a closer look into this. You can find more information
    and details about the promotion on the store page HERE.
  7. Mister Mascot Win User

    Didn't get what i paid for

    Hey there Highlord Wolnir,

    If you're seeing the purchase when through properly, you'll want to contact Psyonix Support for some more help. They assist with all in game issues. https://support.rocketleague.com/

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  8. Grim Jester64 Win User

    Didn't get what I paid for.

    codes for all the games was recently received thank you
  9. DrunkenAcid Win User

    Didn't get what I paid for.

    Hi Grim,

    The codes are being sent out in waves, some people have already started receiving the codes. You should hopefully start receiving them on your Xbox IM, if you don't then try contacting support again: https://support.microsoft.com/contactus/

    I hope you are able to get a solution to this soon! :)
Thema:

Not getting what I paid for

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