Not getting rewards

Hi

I've not been getting any rewards credits, ive renewed live had achievements and done a survey. Its still 0.

:)

 

Not getting rewards

Hello Epilepsy Club,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

 

Not getting rewards

Since this is not a rewards program issue, you may want to try posting in the Games and Apps forum for assistance.

 

It's best to post in the support section of the forum in order for support to check. Keep in mind that in order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level
in order to receive VIP rebates.

As of July 1, 2014, there are no offers to receive credits for renewing gold.

Achievements only earn credits if they are part of a specific offer. The offers usually involve purchasing a specific type of game and earning a set number of achievements in that game.