Not getting Rewarded

Uknown17 · Mar 6, 2017

I purchased For Honor Gold edition, $99. Sniper elite the $69-79 version, a battlefield deluxe upgrade, halo wars 2, and a couple of movies, and I haven't received any rewards. I wouldn't have purchased the expensive biggest editions If I wasn't going to
receive any rewards for them. That's the only reason why I purchase multiple games a month. And I have not had any solution for any tech support. I have talked to 3 agents all said that's not their area, so I would like a response and would appreciate to be
rewarded my points, I am also a 5star elite on the program. I think I deserve something. The fact I see now in the rewards description saying get rewarded for pre orders,movie, and game purchases passes me off because I didn't all of those and got only 250
points for a survey I completed BEFORE I purchased all of those games and dlcs

:)

Smwutches · Mar 6, 2017

Not getting rewarded

You'll want to wait for Reward support's response in the Xbox Rewards Questions forum. Keep in mind that in order to receive credits, they either have to be eligible for a specific offer on the site at the time of purchase or they would be part of your VIP
rebate. Rebates are calculated after the end of the month and given by the 15th of the next month. So if any of those purchases were made in February and did not qualify for another offer, it would be too early to see credits pending for those.

Uknown17 · Mar 6, 2017

Not getting rewarded

don't give me that, I check my account every month and it's always accurate with my points. But NONE of my February purchases are listed or credited. And I did those BEFORE I took the survey, which WAS credited to me. So how does that work? I spend hundreds
of dollars. Not get rewarded but take a survey and get rewarded.....no

XBLRewards8 · Mar 7, 2017

Hello Uknown17,

From our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have just calculated MyVIP payback, and those Credits are now pending in your account.

simon 2010

Well I ordered black op 3 I got 10.000 credit for that

XBLRewards8

Hello POLSKI,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/). If you are asking about the Warrior
Rewards offer, since your purchase was not within the offer period, it was not eligible for that offer. Warrior Rewards began in the month of March, so your purchase in February would not be applicable to the offer.

Smwutches

Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

XBLRewards8

Hello Epilepsy Club,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

Smwutches

Are there any specific offers you're looking for credits from? In order to receice credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receice VIP rebates.

As of July 1, 2014, there are no offers to receive credits for renewing gold.

Not getting Rewarded