Not getting reward points for renewing gold membership.

In order to get the renewal points you will have had to be part of the gold membership and not a silver account when you renewed.

If you were gold when you renewed the membership then the points will be added to your pending list on the actual date of renewal. For example: Your current membership does not end until April 24. You decide to add more gold to stack it. On April 24,
the points for renewal will show as pending on your list.

For further clarification or if you have more questions you should post in the Rewards Forums.

forums.xbox.com/.../default.aspx

In the rewards program, when you renew a gold membership the points are not added to the pending list until the actual date of the renewal. For example, if you had gold when you added the new membership and that gold doesn't end until July 15 you will not
see those points added to the pending list until the 15th.

For support with the rewards program you need to post here forums.xbox.com/.../29.aspx

As far as not receiving the points for renewing Gold, they will not show up until your membership was supposed to end.

Example: You renew today, Gold ends in tomorrow, you will receive those points in a few days.

You renew today Gold expires in September, you wont get those points until September.

Hello HeyOldFart,

The offer to get Credits for Xbox Live Gold renewals ended on July 2014.

In order to get the credits, your current membership has to expire and the new membership will have to roll through. Then, you will receive the credits.

From the Rewards Page:

"Renewing your Gold membership, whether on Xbox One or Xbox 360, is a quick and easy way to earn up to 3,000 Rewards Credits. You'll earn Credits each time you renew your Gold membership, and if you sign up for a 12-month Gold membership, you'll get
all your Rewards Credits at once. Please note, you will receive your Credits once your current Gold membership ends and your new Gold membership kicks in."