Not getting previously purchased 360 games on Xbox one.

I have access to some of my old 360 games but not all, I never digitally bought assassins creed 2 but it's in my ready to install list, but tron evolution isn't, it should be as I remember buying it digitally because it was never in any of my local
retail shops, when I saw the list of backwards compatible games I couldnt wait to play it again. I can install the multiplayer map pack and Sam Flynn multiplayer skin but not the actual game.



My last post regarding this was made on the 2nd of December, and have only been told to fill out a form and I've waited patiently, just fix this soon.

:)

 

Not getting previously purchased 360 games on Xbox one

I filled out the form last week and I'm Still getting "bundle only", and assassins creed 2 is still in the ready to install list.

 

Not getting previously purchased 360 games on Xbox one

I've noticed that some of the games are not appearing in the "Ready to Install" section but are in fact available to download. Head over to the store and search the game. If it says "Bundle Only" then please
fill this out.

 

Hey there Tron v4!

Sorry to hear about the issue! Is it possible that you had purchased Tron under a different profile? If you have already filled out the survey, your information has been passed on to the appropriate teams. In the meantime. If you haven't already I suggest
checking out our Backward Compatibility Troubleshooting page for some helpful information. Thanks!