Not getting points for purchases

Discus and support Not getting points for purchases in XBoX Sales and Promo to solve the problem; Out of past couple games I HAVNT got any points for purchase Gamertag got email saying buy wildlands and didn't get points for that also serveral... Discussion in 'XBoX Sales and Promo' started by BILLY BLANKz, Mar 7, 2017.

  1. BILLY BLANKz
    BILLY BLANKz Guest

    Not getting points for purchases


    Out of past couple games I HAVNT got any points for purchase Gamertag got email saying buy wildlands and didn't get points for that also serveral other games

    :)
     
    BILLY BLANKz, Mar 7, 2017
    #1
  2. Not getting any points for my purchases

    I've made plenty of purchases since I joined this program but havnt gotten a single point, help?
     
    SuperCucumbers, Mar 7, 2017
    #2
  3. Smwutches
    Smwutches Guest
    Not getting points for achievements or purchases

    You'll want to post in the Xbox Rewards Questions forum in order for support to check your account. Keep in mind that in order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least
    1 star level in order to receive VIP rebates.

    Achievements only earn credits if they are part of a specific offer (like the current Dr. Rewards offer). In order to receive credits, you have to first purchase a specific game that is eligible for the offer and then earn a certain number of credits in
    that game.
     
    Smwutches, Mar 7, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Not getting points for purchases

    For help with the Rewards program, it's best to post in the Xbox Rewards Questions support forum. Keep in mind that the Wildlands offer just started today, so if you purchased it today, it would be too soon to see those credits pending since it takes 96
    hours before the program recognizes purchases. If you purchased it before today, it would have counted towards the Games on Demand punchcard and you would need to make 2 other eligible purchases in order to complete the offer and receive the credits.
     
    Smwutches, Mar 7, 2017
    #4
  5. Smwutches Win User

    Not getting points for purchases

    For help with the Rewards program, it's best to post in the Xbox Rewards Questions support forum. Keep in mind that the Wildlands offer just started today, so if you purchased it today, it would be too soon to see those credits pending since it takes 96
    hours before the program recognizes purchases. If you purchased it before today, it would have counted towards the Games on Demand punchcard and you would need to make 2 other eligible purchases in order to complete the offer and receive the credits.
  6. Smwutches Win User

    Not getting points for achievements or purchases

    You'll want to post in the Xbox Rewards Questions forum in order for support to check your account. Keep in mind that in order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least
    1 star level in order to receive VIP rebates.

    Achievements only earn credits if they are part of a specific offer (like the current Dr. Rewards offer). In order to receive credits, you have to first purchase a specific game that is eligible for the offer and then earn a certain number of credits in
    that game.
  7. XBLRewards8 Win User

    Not getting reward points from purchases

    Hello Freezevortex,

    From the FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending. However, keep in mind that pre-orders are not eligible for MyVIP, and will not award payback, as mentioned in the FAQ:

    What content can I earn a % back on purchases for?

    Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify towards your MyVIP Star Rank and % back on purchases, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes,
    movies, TV shows, TV seasons, themes and avatar items. In-game consumables, Xbox Live Gold memberships, subscriptions like EA Access and Xbox Game Pass, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points
    or Xbox Gift Cards, still do not qualify.
  8. XBLRewards8 Win User

    Not getting any points for my purchases

    Hello SuperCucumbers,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

    -or-

    2. By earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases back as payback Rewards Credit. Pre-orders, in-game
    consumables, and subscriptions are not eligible for MyVIP.

    In September 2015, we made some refinements to the program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default
    rank. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).
    I can see that your purchases so far have carried you very close to your first star!

    Also, you do not need any VIP stars to qualify for offers. MyVIP payback is to reward general, non-offer purchases that are eligible for MyVIP.
  9. SuperCucumbers Win User

    Not getting any points for my purchases

    So i need to do an offer and get 1 star before I get rebates?
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Not getting points for purchases

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