Not getting my vip rewards and I keep getting messed about to solve this issue

Discus and support Not getting my vip rewards and I keep getting messed about to solve this issue in XBoX Rewards & Social to solve the problem; I am not receiving my vip rewards what so ever and when I try to get this resolved I just get messed about this needs to be sorted and a good will... Discussion in 'XBoX Rewards & Social' started by steelback29, Feb 28, 2017.

  1. steelback29
    steelback29 Guest

    Not getting my vip rewards and I keep getting messed about to solve this issue


    I am not receiving my vip rewards what so ever and when I try to get this resolved I just get messed about this needs to be sorted and a good will gesture of credits should be put in place

    :)
     
    steelback29, Feb 28, 2017
    #1
  2. UltimateKGB
    UltimateKGB Guest
    Have I got gold level rewards

    Hi Support,

    Every time I log into rewards and look at my VIP Star Rank I am getting the following message - Don't lose your Gold VIP status! Renew today to keep getting 8% back in the Xbox Store.

    I had renewed for 3 months before my Gold expired earlier this month and have since renewed for another year taking me to September 2018.

    Can you confirm that I am still getting double 8% rewards.

    Thanks
     
    UltimateKGB, Feb 28, 2017
    #2
  3. Maffrothunda821
    Maffrothunda821 Guest
    Still Waiting for someone to look into my problem

    I've been waiting for my Xbox live rewards points and VIP status for a ridiculous amount of time and still haven't received them.I've spoken to customer service multiple times as well and have received no help.It's exhausting.Makes me not want to deal with
    xbox anymore.And I keep getting links to the same things I already know about but not getting actually help with my account.
     
    Maffrothunda821, Feb 28, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Not getting my vip rewards and I keep getting messed about to solve this issue

    Hello steelback29,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/     .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
    the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).
     
    XBLRewards8, Mar 1, 2017
    #4
  5. XBLRewards8 Win User

    Not getting my vip rewards and I keep getting messed about to solve this issue

    Hello steelback29,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/     .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
    the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).
  6. VisageOfAnAngel Win User

    Xbox Live Rewards (VIP)

    Post this in the Rewards forum because they are the only ones who can do anything about the VIP issue. You won't get the 3,000 reward points until a few days after your current subscription lapses.
  7. SHORTYBIGG187 Win User

    XBOX REWARDS I HAVE MADE ALOT OF PURCHASES ON MY XBOX. GAMES, MOVIES, AND MOVIE APPS SUCH AS REDBOX, NETFLIX, BUT HAVE NO REWARD POINTS FOR DOING SO

    why have i not been getting my rewards or rebates and my vip status hasnt chaged
  8. Smwutches Win User

    Understanding MyVIP Star Rank

    You'll want to post in the Xbox Rewards Questions support forum in order to get a response from Rewards support. Keep in mind that in-game consumables, pre-orders, and subscriptions do not count towards VIP.
  9. jabbertrack Win User

    VIP Items? Where are they?

    I noticed I didn't get any VIP rewards then went to the marketplace last night and saw that there was the VIP add-on that wasn't downloaded. So I downloaded it.

    Nothing happened in the game, so I quit the game and restarted.

    Then ALL OF MY TOKENS were gone.

    I now have 0, instead of the measly 25 that I had. Nor do I have the VIP reward. Nor do I show as a VIP on any leaderboards. I can't do the VIP race. I don't get increased EXP.

    This is pretty weak
Thema:

Not getting my vip rewards and I keep getting messed about to solve this issue

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