Not getting my rewards points

Something seems to be wrong with my rewards account, as I have only ever received one deposit in 4 years.

Can you please check, especially for this month's mission?

Thank you.

:)

 

not getting my reward points

There are currently no offers to receive credits just for playing games.

 

not getting my rewards points

Why haven't I got my rewards points for the last two or three months? I've purchased quite a few games and have not received my rewards for them. The rewards program is broken. You guys wanna reward loyalty then give loyal xbox live members such as myself
14 years on the service. The things we would really like maybe after 5 yrs you get a controller or a game of your choice . Myself after being a loyal die hard xbox live fan and member would love a force feed back wheel for everyone of the forza games i purchased
over the years. But anyway with that being said, i still would like my rewards point for the games i purchased over the last few months thank you.



Anthony Mirolli

 

Hello Argons,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the
program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you are a zero star member, you do not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).



Regarding your movie purchases for A Rewards Story, I can confirm that some were not properly allocated toward the correct portions of that offer. We will adjust these purchases, and you should see the changes shortly! Apologies for the inconvenience.