Not getting my pending rewards

Discus and support Not getting my pending rewards in XBoX Rewards & Social to solve the problem; I too am dealing with this issue. I have 39,000 reward points that have been sitting since around the 15th of Match. Now here it is April 5th. I have... Discussion in 'XBoX Rewards & Social' started by SinisterLM, Mar 26, 2018.

  1. XPGDEADONE
    XPGDEADONE Guest

    Not getting my pending rewards


    So your saying its supposed to take 2 years for points pending? Good thing your around to clue us in on your ground breaking logic. Keep up the absolutely worthless job bro.
     
    XPGDEADONE, Apr 13, 2018
    #16
  2. I'm also having a similar problem, I have over 12k of pending points, but the button/option to redeem doesn't even appear.

    I believe it has to do with my current region (Portugal). I don't think the rewards program is available here, not sure why, as there's a very big/loyal community.

    Any way to redeem/resolve this issue?
     
    Marcio Queiros, Nov 3, 2018
    #17
  3. Marcio Queiros Win User

    Not getting my pending rewards

    I'm also having a similar problem, I have over 12k of pending points, but the button/option to redeem doesn't even appear.

    I believe it has to do with my current region (Portugal). I don't think the rewards program is available here, not sure why, as there's a very big/loyal community.

    Any way to redeem/resolve this issue?
  4. GANJA420 CLOUD9 Win User

    Not getting my pending rewards

    same thing for me been waiting for my points
  5. Raheam X Win User

    Not getting my pending rewards

    Deposit requests are only available when you have at least 1,000 credits pending, but less than 5,000. If you got the 10,000 credits on the 13th, they would be scheduled for the deposit on the 29th.

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 credits pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they
    are deposited by the 15th of the next month.
    Well I had made a deposit requests on 3/16 and checked yesterday and STILL haven't received my approximate 11,000 credits as well.
  6. AfanasiAkecheta Win User

    Not getting my pending rewards

    I have 11,000 there is nowhere to even click to redeem them early now I got on live chat but they said there wasn't nothing they could do from there end.
  7. Smwutches Win User

    Not getting my pending rewards

    I too am dealing with this issue. I have 39,000 reward points that have been sitting since around the 15th of Match. Now here it is April 5th.

    I have a feeling they're delaying our points so we don't use the credit on the spring sale instead of actually spending money.
    It's not a delay. It's how the program has always worked.

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 credits pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they
    are deposited by the 15th of the next month.
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Not getting my pending rewards

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