not getting credit for my digital pre orders in the punch card program

Discus and support not getting credit for my digital pre orders in the punch card program in XBoX on Consoles to solve the problem; I preordered resident evil 7, South Park the fractured but whole, and injustice 2 and have not received credit for them on the my missions games on... Discussion in 'XBoX on Consoles' started by The Sean Brown, Jan 30, 2017.

  1. The Sean Brown
    The Sean Brown Guest

    not getting credit for my digital pre orders in the punch card program


    I preordered resident evil 7, South Park the fractured but whole, and injustice 2 and have not received credit for them on the my missions games on demand punch card. I've done this before and have not had an issue.

    :)
     
    The Sean Brown, Jan 30, 2017
    #1
  2. Fatality S2
    Fatality S2 Guest
    Punch it up with pre-orders rewards program

    I was wondering about a game's eligibility for the punch it up with pre-orders rewards program. I want to pre-order the call of duty infinite warfare digital legacy edition because it comes with modern warfare remastered. For the rewards program though
    it just show that you have to pre order the standard edition. If I pre order the digital legacy edition will it count on my punch card?

    Thank you!
     
    Fatality S2, Jan 30, 2017
    #2
  3. TheMasterstick
    TheMasterstick Guest
    Punch it up with digital pre-orders

    I preordered Dead Rising 4 Deluxe Edition, 1 week ago, & it's still not showing preordered on my reward promo: Punch it up with Pre-Orders - 15,000 Rewards Credits. Punch it up with digital pre-orders
     
    TheMasterstick, Jan 30, 2017
    #3
  4. Smwutches
    Smwutches Guest

    not getting credit for my digital pre orders in the punch card program

    You'll want to post in the Xbox Rewards Questions support forum in order for Rewards support to check into it for you.
     
    Smwutches, Jan 30, 2017
    #4
  5. Smwutches Win User

    not getting credit for my digital pre orders in the punch card program

    You'll want to post in the Xbox Rewards Questions support forum in order for Rewards support to check into it for you.
  6. XBLRewards8 Win User

    Digital purchase reward bonuses

    Hello mongz79,

    Digital pre-orders already do qualify in our program! You can get 15,000 Credits once you complete a total of three eligible digital pre-orders through the Games on Demand offer.
  7. Smwutches Win User

    I preordered a game on the list $infinite warfare$ but did not get any reward points. Why?

    If you preordered digitally it would count as a punch towards your Games on Demand punch card. you would need to purchase 2 more eligible games in order to complete the offer and receive the credits
  8. XBLRewards8 Win User

    No rewards

    Hello GODS TRUE CHAMP,

    As Smwutches says, pre-orders are not eligible for MyVIP. The only way to get Credits for digital pre-orders is through the Games on Demand punchcard. However, only certain games are eligible for that offer. While reviewing your account, I can see that you
    were not correctly awarded a punch for your pre-order on the 21st, and we are working to correct that error. Apologies for that inconvenience.
  9. XBLRewards8 Win User

    problems with my reward points still not received them after my pre-order

    Hello Vemonus Smithy,

    The only way to receive Credits for a single pre-order is through our MicrosoftStore.com offer, which rewards 15,000 Credits for a single physical (disc) purchase off of MicrosoftStore.com. Since your purchase was a digital pre-order, it was not eligible
    for any Credits. However, it did award one punch on the Games on Demand punchcard. That offer requires the purchase of three eligible games to complete the offer and receive 15,000 Credits.
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not getting credit for my digital pre orders in the punch card program

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